Emotional Footprint Awards 2022
Project Management
SoftwareReviews names Hive, Wrike, LiquidPlanner, Adobe Workfront, and ClickUp as Project Management Emotional Footprint Award Winners.
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Project Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Hive
Hive
Hive is the new platform for organizing your company's work. Every team should have a simple way to track who is working on what, and leaders should have a clear view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox.
9.5
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
32Reviews
Citrix Systems, Inc.
Wrike
Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.
9.5
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
108Reviews
Adobe Systems
Adobe Workfront
Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.
9.3
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
94Reviews
ClickUp
ClickUp
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
9.3
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
26Reviews
LiquidPlanner
LiquidPlanner
Only LiquidPlanner creates schedules automatically based on project priorities and predicts through dynamic calculations the most likely completion dates of all your projects. Simply prioritize work for your team and get a realistic picture of when it will get done. As priorities shift, you'll instantly see the impact of changes in your business.
9.3
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
68Reviews
Other Evaluated Vendors
Asana, Inc.
Asana
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
9.1
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
274Reviews
Smartsheet Inc.
Smartsheet
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
9.1
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
69Reviews
Trello
Trello
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
9.1
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
225Reviews
Basecamp
Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
69Reviews
monday.com
monday.com
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
9.0
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
65Reviews
Zoho
Zoho Projects
Plan, track, and collaborate using the preferred online project management software of more than a million businesses.
8.9
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
41Reviews
Teamwork.com
Teamwork
Teamwork Projects takes care of the details so you and your team can focus on the big picture.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
28Reviews
GanttPRO
GanttPRO
Online project management solution based on Gantt charts.Interactive online Gantt chart software for planning and controlling multiple projects at once. Split projects into groups of tasks, subtasks, and milestones. Organize and schedule tasks, set due dates, durations, and dependencies. Create a Gantt chart timeline to set accurate estimates and manage resources wisely.
8.6
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
21Reviews
Atlassian
Jira
JIRA Software is built for every member of your software team to plan, track, and release great software.
8.6
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
79Reviews
Mavenlink
Mavenlink
Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.
8.6
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
47Reviews
Airtable
Airtable
Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.
8.5
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
28Reviews
HQLabs GmbH
awork
awork is a joyful work management tool for creative teams. It is enjoyable and easy to use, saving you time and headaches! Developed for collaborative work, you can organize your to-dos in a central hub: in thematic lists, as a Gantt chart in the timeline or in the kanban board grouped by lists or users! With awork we want to support your team in their daily work planning and keep them up to date with automated workflows and smart notifications. With the help of the integrated time recording, you can record your times directly - even via the app or directly from your appointments. awork is not only developed in Germany but also hosted.
8.4
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
26Reviews
Microsoft
Microsoft Project Online
Microsoft Project Online is a flexible online solution for project portfolio management (PPM) and everyday work. Delivered through Office 365, Project Online enables organizations to get started, prioritize project portfolio investments and deliver the intended business value—from virtually anywhere on nearly any device.
8.2
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
192Reviews
Oracle
Oracle Primavera Unifier
Primavera offers extreme performance to manage Engineering and Construction work across the Enterprise. Integrating project controls specialties to transform the business and deliver success every time.
7.8
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
44Reviews
ProjectManager
ProjectManager
ProjectManager is an award-winning SaaS project and work management software solution that supports the unique needs of hybrid teams. By uniting team members in different locations, with varying work styles and experience levels, in one solution, ProjectManager enables faster delivery, better resource management and more engaged workers. ProjectManager is simple enough for anyone to use, yet powerful enough for managers to make data-driven decisions and for businesses to manage projects of all levels of complexity.
6.8
CX Score
CX
Score
+59
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
20Reviews
For the full list of vendors in this space, click here.
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