ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Time & Expense Tracking

84

Hierarchical Task Management

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 84

Quality of Features

88

Business Value Created

88

Breadth of Features

88

Ease of Implementation

87

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Axton Q.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

high level of customization

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp stands out from other project management tools due to its high level of customization and all-in-one platform approach. It integrates a wide range of features like task management, document sharing, time tracking, and collaboration tools, allowing teams to tailor the workspace to their specific needs. Unlike many competitors, ClickUp offers a flexible structure where users can switch between views (list, board, calendar, Gantt, etc.), automate workflows, and manage tasks across various departments in one place, making it a highly adaptable solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its versatility and customization options. The ability to tailor the platform to fit different workflows and preferences—whether it's through custom views, automations, or task statuses—makes it incredibly adaptable for teams of all sizes and industries. This flexibility ensures that users can optimize their project management experience, streamlining workflows and enhancing productivity without being confined to a one-size-fits-all approach.

What do you dislike most about this product?

One disadvantage of ClickUp is its complexity, especially for new users. The platform offers a wide range of features and customization options, which can be overwhelming and require a steep learning curve to master. It may take time for users to fully explore and utilize all the capabilities effectively.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering ClickUp take the time to explore its features through tutorials or the free version first, as it offers a lot of customization. It's crucial to understand how to structure tasks, set up workflows, and utilize automation to maximize its potential. Additionally, for teams new to project management tools, it may be helpful to start with basic features and gradually incorporate advanced functionalities to avoid feeling overwhelmed. Finally, regularly reviewing and optimizing your ClickUp setup can ensure it continues to meet your evolving needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naomi A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Awesome Product

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Customizable reporting dashboards Strong security certifications24/7 live chat support available

What is your favorite aspect of this product?

ClickUp offers a ton of advanced features that enable real-time and unsynchronized collaboration

What do you dislike most about this product?

It can feel overwhelming:

What recommendations would you give to someone considering this product?

ClickUp does have a slightly steeper learning curve than its competitors

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Anne K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Beautiful product management tool!

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I love that it is easy to use, Unlike other tools, I didn't have to start looking at tutorial videos on Youtube to learn.

What is your favorite aspect of this product?

I love that I can record Voice Notes to the engineers to explain what I need to do and they can come back to it.

What do you dislike most about this product?

It's not so simple anymore unlike before. There are a lot of features, lol.

What recommendations would you give to someone considering this product?

Take it one step at a time, don't skip the on-screen tutorials.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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