ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10
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In Partnership With SelectHub

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What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
90%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

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1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 86

Collaboration

91

Workflow Management

90

Planning and Scheduling

86

Document Management

86

Resource Management

86

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

84

Reporting

83

Budget Management

82

Mobile Access

78

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Ease of Implementation

86

Ease of Data Integration

86

Ease of Customization

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

77

ClickUp Reviews

David U.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Feature-Packed and Flexible.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp stands out from other similar products because of its all-in-one flexibility. Unlike tools that focus only on task management or docs, ClickUp combines tasks, docs, goals, time tracking, chat, and automation—all in one platform. It’s highly customizable, so teams can build workflows that fit exactly how they work, rather than adjusting to the tool. Plus, its pricing is competitive for the amount of functionality it offers.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its customizability. You can tailor everything—views, statuses, fields, automations—to match your workflow perfectly. It adapts to you, not the other way around.

What do you dislike most about this product?

What I dislike most about ClickUp is that it can feel overwhelming at first. There are so many features and settings that the learning curve can be steep, especially for new users or smaller teams.

What recommendations would you give to someone considering this product?

Start simple—don’t try to use every feature right away. Focus on the basics, like task management and views, then gradually explore automations, docs, and integrations as your team gets more comfortable. Also, take advantage of their templates and help docs—they make onboarding much easier.

Pros

  • Efficient Service
  • Inspires Innovation
  • Respectful
  • Acts with Integrity

Tyler H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

A Key tool for Project and Task Management

Likeliness to Recommend

7 /10

What differentiates ClickUp from other similar products?

Click-up is the leader in the project management software space and is usually the first to roll out new features which is then followed by their competitors.

What is your favorite aspect of this product?

I like the ability to set automations and alerts to announce the project/task status and also raise flags with others who are not involved in the day to day but need to be kept informed.

What do you dislike most about this product?

There are things about every project management software that are not perfect or that you wish it had because others do. I which this had a Digital Asset Management function to easily manage marketing assets in an easy to view and sort manner.

What recommendations would you give to someone considering this product?

Do your research and choose the tool that will be the most tailored to your needs. Don't just focus on the features but focus on how they solve your pain points.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Axton Q.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

high level of customization

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp stands out from other project management tools due to its high level of customization and all-in-one platform approach. It integrates a wide range of features like task management, document sharing, time tracking, and collaboration tools, allowing teams to tailor the workspace to their specific needs. Unlike many competitors, ClickUp offers a flexible structure where users can switch between views (list, board, calendar, Gantt, etc.), automate workflows, and manage tasks across various departments in one place, making it a highly adaptable solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of ClickUp is its versatility and customization options. The ability to tailor the platform to fit different workflows and preferences—whether it's through custom views, automations, or task statuses—makes it incredibly adaptable for teams of all sizes and industries. This flexibility ensures that users can optimize their project management experience, streamlining workflows and enhancing productivity without being confined to a one-size-fits-all approach.

What do you dislike most about this product?

One disadvantage of ClickUp is its complexity, especially for new users. The platform offers a wide range of features and customization options, which can be overwhelming and require a steep learning curve to master. It may take time for users to fully explore and utilize all the capabilities effectively.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering ClickUp take the time to explore its features through tutorials or the free version first, as it offers a lot of customization. It's crucial to understand how to structure tasks, set up workflows, and utilize automation to maximize its potential. Additionally, for teams new to project management tools, it may be helpful to start with basic features and gradually incorporate advanced functionalities to avoid feeling overwhelmed. Finally, regularly reviewing and optimizing your ClickUp setup can ensure it continues to meet your evolving needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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