ClickUp Customer Reviews 2026 | Project Management

ClickUp

Composite Score

9.0 /10

CX Score

9.3 /10

254 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

Latest Award, 2026

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

7 Top Rated Features

2025

Strategy and Innovation
Service Experience
Product Impact

2025

6 Top Rated Capabilities

4 Top Rated Features

2024

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2024

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative

2% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Feature Ratings

Average 86

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Average 84

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

Also Featured in...

Product Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Task Management

Score 9.1

View ClickUp in this category (opens in a new tab)

Objectives and Key Results

Score 8.9

View ClickUp in this category (opens in a new tab)

AI Content Creation and Optimization

Score 8.5

View ClickUp in this category (opens in a new tab)

ClickUp Reviews

Faith O.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2026

Highly flexible platform that handles complex work

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp stands out for me as a product designer because it’s extremely versatile and all-in-one. You can manage tasks, docs, goals, timelines, dashboards, and even chat in one platform.

What is your favorite aspect of this product?

I love the level of flexibility it gives me as a designer. I can switch between list, board, calendar, or Gantt views depending on what I need, link tasks to docs or designs, and create templates for recurring workflows.

What do you dislike most about this product?

The main downside is that the interface can feel overwhelming at first. With so many options, buttons, and views, there’s a learning curve to figure out what’s essential versus optional.

What recommendations would you give to someone considering this product?

I would say to use ClickUp if you want a comprehensive, customizable platform that can scale with your team and projects. Spend time setting up the workflows and views you actually need

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Smita T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2026

Flexible and Powerful Task Management Platform

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

its combines a task management or project tracking and collaboration tools into a single platform with strong customization options..

What is your favorite aspect of this product?

The best thing about ClickUp is its flexibilityand It allows me to manage tasks, projects and team collaboration all in one place that saves a lot of time.

What do you dislike most about this product?

The interface can be feel overwhelming at first because there are many features and It takes some time for new users to get comfortable with all the options.

What recommendations would you give to someone considering this product?

Start with the basics and take a time to customize a workflows and explore advanced features to get the best results.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Ede H.

Role: Information Technology
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

User friendly/task manager

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

The interface is very friendly. Even a beginner can easily use and understand it. The reporting feature

What is your favorite aspect of this product?

The priority feature and the reporting

What do you dislike most about this product?

The subscription amount should be made less for beginners

What recommendations would you give to someone considering this product?

The best task management tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ClickUp

What is ClickUp?

Company Details

Book a Free Demo Today!

Awards & Recognition

2026 Emotional Footprint Champion

2025 Data Quadrant Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

ClickUp Ratings

89 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love ClickUp?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Time & Expense Tracking Ability to track time for planning and estimating

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Product Management

Task Management

Objectives and Key Results

AI Content Creation and Optimization

ClickUp Reviews

Faith O.

Highly flexible platform that handles complex work

Likeliness to Recommend

Pros

Smita T.

Flexible and Powerful Task Management Platform

Likeliness to Recommend

Pros

Ede H.

User friendly/task manager

Likeliness to Recommend

Pros

Most Popular ClickUp Comparisons

Jira

Asana

Trello

Microsoft Project

Wrike

monday.com

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Resource Management

Dependency and Milestone Tracking

Hierarchical Task Management

Time & Expense Tracking

Reporting

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support