Airtable Customer Reviews 2025 | SoftwareReviews

Airtable

Composite Score

8.9 /10

CX Score

9.2 /10

118 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Caring
Enables Productivity

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Resource Management

Calendar Integration

Quote to Project Conversion

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Seth W.

Role: Human Resources
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Not complicated at all to use

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

There's a ton more customization to implement. It's easy to tailor to the specific need you have.

What is your favorite aspect of this product?

The customization. I use it for talent management and it's been excellent in exactly what I need it to do. Don't have to click all over the place nor have multiple tabs open to try and get a lot done.

What do you dislike most about this product?

Nothing that I can think of right now.

What recommendations would you give to someone considering this product?

Definitely good for talent management, tracking projects and having a roster/database.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Kyle l.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

Building Projects with Airtable

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable combines the flexibility of a spreadsheet with the power of a relational database.

What is your favorite aspect of this product?

We set up an automation that notifies us on Slack when a task moves to "Code Review" in Airtable, streamlining our workflow without needing additional tools.

What do you dislike most about this product?

While it's fine for simple updates, trying to make significant changes to a base or create views is clunky and not as intuitive as on desktop

What recommendations would you give to someone considering this product?

Airtable is perfect for development teams juggling complex tasks and relationships, such as sprint planning or feature roadmaps. My recommendation: invest time in setting up templates for your projects—these save hours in the long run.

Pros

Continually Improving Product
Efficient Service
Fair
Friendly Negotiation

Renaud L.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Flexibility and efficiency in a single tool.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Its combination of database and spreadsheet allows for greater flexibility in data organization and visualization. Additionally, it offers multiple customizable views, such as calendars, gallery, and kanban, making it easy to manage projects from different perspectives.

What is your favorite aspect of this product?

It combines the capabilities of a database with the simplicity of a spreadsheet, allowing us to organize and view data in multiple ways. It facilitates collaboration between teams, allowing us to work on the same database simultaneously and has numerous templates that help start projects quickly.

What do you dislike most about this product?

Performance can suffer when dealing with very large databases with many records and complex automations.

What recommendations would you give to someone considering this product?

Airtable is a versatile and easy-to-use tool that allows you to organize and manage information in a more flexible and efficient way, ideal for any company looking to improve the management of its data and projects.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Airtable

What is Airtable?

Company Details

Book a Free Demo Today!

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Seth W.

Not complicated at all to use

Likeliness to Recommend

Pros

Kyle l.

Building Projects with Airtable

Likeliness to Recommend

Pros

Renaud L.

Flexibility and efficiency in a single tool.

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Resource Management

Calendar Integration

Quote to Project Conversion

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support