Data Quadrant Awards 2020

Electronic Health Records

SoftwareReviews names EpicCare, McKesson Paragon EHR, and AthenaClinicals as Electronic Health Records Data Quadrant Award Winners.

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Electronic Health Records

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

162Reviews

Epic

EpicCare

The award-winning EpicCare EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

7.4

Composite
Score

+73

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Website

11Reviews

Allscripts Healthcare Solutions Inc.

McKesson Paragon EHR

Paragon® - a complete hospital information system (HIS) designed for the environment of today with the adaptability to accommodate the challenges of the future.

7.0

Composite
Score

+64

Emotional
Footprint

72%

Likeliness to
Recommend

Likeliness
to Recommend

14Reviews

Athenahealth

AthenaClinicals

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

6.7

Composite
Score

+59

Emotional
Footprint

73%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Vendor Capability Awards

Availability and Quality of Training

NextGen Enterprise

Breadth of Features

EpicCare

Business Value Created

McKesson Paragon EHR

Ease of Customization

McKesson Paragon EHR

Ease of Data Integration

EpicCare

Ease of IT Administration

McKesson Paragon EHR

Ease of Implementation

McKesson Paragon EHR

Product Strategy and Rate of Improvement

EpicCare

Quality of Features

EpicCare

Usability and Intuitiveness

eClinicalWorks V11 EHR

Vendor Support

eClinicalWorks V11 EHR

Vendor Capability Awards

Availability and Quality of Training

NextGen Enterprise

Breadth of Features

EpicCare

Business Value Created

McKesson Paragon EHR

Ease of Customization

McKesson Paragon EHR

Ease of Data Integration

EpicCare

Ease of IT Administration

McKesson Paragon EHR

Ease of Implementation

McKesson Paragon EHR

Product Strategy and Rate of Improvement

EpicCare

Quality of Features

EpicCare

Usability and Intuitiveness

eClinicalWorks V11 EHR

Vendor Support

eClinicalWorks V11 EHR

Other Evaluated Vendors

22Reviews

Quality Systems

NextGen Enterprise

Tap into our integrated EHR and practice management system. See how your organization can achieve a new level of care and financial success.

6.6

Composite
Score

+62

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

47Reviews

Cerner Corporation

Cerner EHR Solutions

Cerner’s physician practice solutions give doctors, nurses, and administrators the right information in the right place at the right time, so they can give patients the best care possible.

6.3

Composite
Score

+54

Emotional
Footprint

67%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

45Reviews

MEDITECH

Meditech EHR

MEDITECH’s EHR is built by physicians, for physicians—with your needs at the forefront. Reclaim your productivity and transform the care you deliver across all settings, with clinically sophisticated tools and an innovative design that you’ll actually enjoy using.

6.3

Composite
Score

+49

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

10Reviews

eClinicalWorks

eClinicalWorks V11 EHR

The award-winning eClinicalWorks Electronic Health Record (EHR) system is more than just a way for your practice to go paperless.

6.3

Composite
Score

+47

Emotional
Footprint

69%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.