athenaClinicals Logo
athenaClinicals Logo
Athenahealth

athenaClinicals

5.5 /10
Category
athenaClinicals
5.5 /10

What is athenaClinicals?

Our cloud-based EHR service helps you deliver care efficiently with minimal disruption and optimal connection to your patients.

Company Details


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athenaClinicals Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on athenaClinicals.

79 Likeliness to Recommend

87 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+41 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love athenaClinicals?

6% Negative
23% Neutral
71% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Generous Negotitation
  • Security Protects

Cons

  • Under Delivered
  • Wastes Time
  • Inhibits Innovation

Feature Ratings

Average 66

Patient Portal

77

Medical Charting

73

Billing

71

Clinical Flow

70

Evaluation and Management Coding

65

Meaningful Use Certification

65

Lab Integration

65

Healthcare Reporting and Analytics

64

Compliance Tracking

64

Appointment Management

60

E-Prescribing

58

Vendor Capability Ratings

Average 65

Ease of Implementation

74

Ease of Data Integration

70

Business Value Created

67

Ease of IT Administration

66

Product Strategy and Rate of Improvement

66

Quality of Features

66

Availability and Quality of Training

63

Usability and Intuitiveness

62

Ease of Customization

62

Vendor Support

61

Breadth of Features

59

athenaClinicals Reviews

Sílveri C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Cheap but comes with a price

Likeliness to Recommend

10 /10

What differentiates athenaClinicals from other similar products?

It’s better for the patient but difficult for the client or end user.

What is your favorite aspect of this product?

Its meat costly compared to other products.

What do you dislike most about this product?

It’s extremely laggy and crashes often. It also takes a significant amount of time to fully implement which requires a lot of patience.

What recommendations would you give to someone considering this product?

If you need something cheap purchase this temporarily but I do not recommend for the long term.

Pros

  • Acts with Integrity
  • Client's Interest First
  • Performance Enhancing
  • Unique Features

Cons

  • Less Reliable
  • Less Efficient Service
  • Less Transparent

Chandan S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Very simple user interface, quick learning curve!

Likeliness to Recommend

10 /10

What differentiates athenaClinicals from other similar products?

Simple user interface. Smooth functionality. Web based portal.

What is your favorite aspect of this product?

Web based login portal is my favorite.

What do you dislike most about this product?

Customer support could be improved.

What recommendations would you give to someone considering this product?

I would recommend this product. It has relatively shorter learning curve which reduces hassle of training time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kelley G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy Keeping and Managing Medical Records

Likeliness to Recommend

9 /10

What differentiates athenaClinicals from other similar products?

athenaClinicals comes with features that makes storing and managing clinical records easy and ensures optimal connections to patients

What is your favorite aspect of this product?

Using athenaClinicals has been easy and it is secure It make access to patient information easy

What do you dislike most about this product?

Well, since I started using it, I haven't had any major issues

What recommendations would you give to someone considering this product?

I recommend athenaClinicals because it has made it easy to store, access, and manage patient data

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service