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Epic Logo
Epic

Epic

7.6 /10
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Epic
7.6 /10

What is Epic?

The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.

Company Details

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Epic Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epic.

82 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epic?

6% Negative
8% Neutral
86% Positive

Pros

  • Security Protects
  • Respectful
  • Reliable
  • Fair

Cons

  • Under Delivered

Feature Ratings

Average 78

Medical Management

90

Cloud Hosting

86

Evaluation and Management Coding

84

Clinical Flow

83

Meaningful Use Certification

82

Patient Portal

81

Medical Charting

79

E-Prescribing

79

Compliance Tracking

79

Lab Integration

78

Appointment Management

77

Vendor Capability Ratings

Average 76

Quality of Features

79

Breadth of Features

79

Business Value Created

78

Vendor Support

77

Ease of Data Integration

76

Ease of IT Administration

76

Usability and Intuitiveness

76

Availability and Quality of Training

76

Ease of Implementation

75

Product Strategy and Rate of Improvement

74

Ease of Customization

74

Epic Reviews

Reihaneh M.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and easy to navigate

Likeliness to Recommend

10 /10

What differentiates Epic from other similar products?

very efficient and easy navigation

What is your favorite aspect of this product?

Having multiple ways of finding information

What do you dislike most about this product?

Too many clicks sometimes

What recommendations would you give to someone considering this product?

Try to play around with features so you can easily navigate through the tabs

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy

Sabrina S.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Very sufficient

Likeliness to Recommend

10 /10

What differentiates Epic from other similar products?

Epic is a high functional system that allows you to complete multiple task

What is your favorite aspect of this product?

Being able to send patient messages directly

What do you dislike most about this product?

Having to change the password all the time

What recommendations would you give to someone considering this product?

To ensure that they log out

Pros

  • Enables Productivity
  • Unique Features
  • Acts with Integrity
  • Over Delivered

Jagadish P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Epic is best user friendly healthcare software

Likeliness to Recommend

8 /10

What differentiates Epic from other similar products?

Epic as something called Brain which is fantastic features and gives you reminder of every outstanding task. User always like it.

What is your favorite aspect of this product?

Epic as something called Brain which is fantastic features and gives you reminder of every outstanding task. User always like it because it fast.

What do you dislike most about this product?

I don't have any dislike about EPIC.

What recommendations would you give to someone considering this product?

Use it and you will get the best user friendly experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity