Data Quadrant Awards 2024
Digital Experience - Midmarket
SoftwareReviews names WordPress.com, Wix, Elcom Digital Experience Platform, and Xperience by Kentico as Digital Experience - Midmarket Data Quadrant Award Winners.
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Digital Experience - Midmarket
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Automattic
WordPress.com
WordPress.com powers beautiful websites for businesses, professionals, and bloggers.
8.8
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Wix.com, Inc
Wix
Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.
8.7
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Elcom
Elcom Digital Experience Platform
Elcom is a powerfully simple .NET Content Management System that provides organizations with the tools to effectively manage their web content management needs.
8.3
Composite
Score
Composite
Score
+98
Emotional
Footprint
Emotional
Footprint
90%
Likeliness to
Recommend
Likeliness
to Recommend
Kentico Software
Xperience by Kentico
Kentico is an award-winning provider of digital experience platforms that enable businesses to drive better outcomes with fewer resources by delivering multichannel digital experiences using a hybrid headless approach. Its digital experience platform (DXP), Xperience by Kentico, minimizes overhead by focusing on real customer needs. With a wide set of capabilities, it empowers teams to deliver better customer experiences through multiple channels faster.
8.3
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Elcom Digital Experience Platform
Breadth of Features
Concrete CMS
Business Value Created
Elcom Digital Experience Platform
Ease of Customization
Concrete CMS
Ease of Data Integration
Crownpeak Digital Experience Platform
Ease of IT Administration
Elcom Digital Experience Platform
Ease of Implementation
Elcom Digital Experience Platform
Product Strategy and Rate of Improvement
Elcom Digital Experience Platform
Quality of Features
Concrete CMS
Usability and Intuitiveness
Squarespace
Vendor Support
Elcom Digital Experience Platform
Vendor Capability Awards
Availability and Quality of Training
Elcom Digital Experience Platform
Breadth of Features
Concrete CMS
Business Value Created
Elcom Digital Experience Platform
Ease of Customization
Concrete CMS
Ease of Data Integration
Crownpeak Digital Experience Platform
Ease of IT Administration
Elcom Digital Experience Platform
Ease of Implementation
Elcom Digital Experience Platform
Product Strategy and Rate of Improvement
Elcom Digital Experience Platform
Quality of Features
Concrete CMS
Usability and Intuitiveness
Squarespace
Vendor Support
Elcom Digital Experience Platform
Other Evaluated Vendors
Square, Inc.
Weebly
Weebly is a consumer service that gives people a surprisingly easy and affordable way to create a site that is as unique as they are. Weebly lets entrepreneurs start something and showcase their work. With a Weebly site, people can communicate with their clients, promote their works to potential buyers, share their story with like-minded people, and be an authority on personal and professional interests.
8.1
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Squarespace Inc
Squarespace
From websites and online stores, to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence. Our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, stylish, and easy-to-manage online presence.
8.0
Composite
Score
Composite
Score
+80
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Concrete CMS
Concrete CMS
Run a secure website your content contributors will love using with Concrete CMS.
8.0
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
91%
Likeliness to
Recommend
Likeliness
to Recommend
Joomla!
Joomla!
Joomla! is an award-winning content management system (CMS), which enables you to build Web sites and powerful online applications. Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available. Best of all, Joomla is an open source solution that is freely available to everyone.
7.9
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
Crownpeak Technology, Inc
Crownpeak Digital Experience Platform
Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.
7.8
Composite
Score
Composite
Score
+94
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
HCL Technologies Limited
HCL Digital Experience
HCL Digital Experience (formerly IBM Web Content Manager) empowers you to create, manage and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).
7.6
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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