WordPress.com Logo Award Winner Product Badge
WordPress.com Logo Award Winner Product Badge
Automattic

WordPress.com

8.8 /10
Category
WordPress.com
8.8 /10

What is WordPress.com?

WordPress is web publishing software you can use to create a beautiful website or blog. WordPress is more than a publishing platform. It’s a powerful and empowering technology built by a global community of passionate contributors, united by the spirit of freedom to create and share without barriers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

WordPress.com won the following awards in the Digital Experience - Midmarket category

Filter By

WordPress.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WordPress.com.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WordPress.com?

1% Negative
9% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Fair
  • Reliable

Feature Ratings

Average 83

Web Publishing Capabilities

86

Content Repository

84

E-Commerce Integration

84

Social Media Integration

83

Standard Templates

83

Management Interface

83

Digital Asset Management

82

Analytics and Reporting

82

Translation Facilitation

81

Content Security

81

Multi Channel Support

80

Vendor Capability Ratings

Average 82

Business Value Created

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

84

Ease of IT Administration

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Availability and Quality of Training

80

Vendor Support

78

WordPress.com Reviews

Dimple ..

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Effortless Website Building

Likeliness to Recommend

9 /10

What differentiates WordPress.com from other similar products?

WordPress.com stands out for its user-friendly interface and versatility. It offers a wide range of customizable themes and blocks, making it easy for anyone to create a unique site.

What is your favorite aspect of this product?

My favorite aspect of WordPress.com is its ease of use. You can create and customize a beautiful website quickly, even if you have no technical skills.

What do you dislike most about this product?

The main drawback of WordPress.com is its limited customization options on lower plans.

What recommendations would you give to someone considering this product?

Start with a free plan to explore the features, then upgrade if you need more customization options, and utilize community support for help!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santosh K.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Simplified website creation and management !

Likeliness to Recommend

9 /10

What differentiates WordPress.com from other similar products?

WordPress.com has numerous differentiators like customised plugins and resource utilization with customised themes. The intuitive interface of the platform is just so appealing that we do not have to encounter any issue. It is available from free to premium version. The hosting is full of compliance and quite secure. It has built in community features with advance personalised themes and strong engagement with users

What is your favorite aspect of this product?

It is easy to use and quite savvy for beginners and does not require in depth technical training to understand the features and functions. Managing a website with Wordpress.com is not difficult at all and easy to navigate and use in any business environment. The built in community features enables the fostering of connections and helps in bringing in creative expression in website creation and management end to end.

What do you dislike most about this product?

No dislikes at all

What recommendations would you give to someone considering this product?

Assess your business requirements first and then explore themes as per basic requirement. Engaging with the community is must and it is suggested to start ahead with free features initially and then slowly build upon with the upgrades and other premium versions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

budget blogging tool with most of the facilities

Likeliness to Recommend

10 /10

What differentiates WordPress.com from other similar products?

if you are an absolute beginner, then wordpress.com provides a user-friendly platform with built-in hosting where you can start a blog. it's my most loveable features of using it.

What is your favorite aspect of this product?

i love the huge pool of free themes and plugins to make my blog unique without knowing how to code.

What do you dislike most about this product?

the limited storage and customisation features on free plans can feel a bit restrictive as the blog grows.

What recommendations would you give to someone considering this product?

if you're a newbie blogger who is looking for an easy-to-use platform to start your blog with free plan then choose wordpress. if you are new to this web site,whatis. com is a good place for them to show up first. take note of the restrictions to free plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular WordPress.com Comparisons