Data Quadrant Awards 2020
Expense Management
SoftwareReviews names Abacus, Webexpenses, Workday Expenses, and Chrome River EXPENSE as Expense Management Data Quadrant Award Winners.
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Expense Management
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Webexpenses Pty Ltd
Webexpenses
Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. Our core software objective is to deliver you a bespokely crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.
8.4
Composite
Score
Composite
Score
+86
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Emburse
Abacus
Abacus is the only real-time expense management solution to reimburse your team, reconcile corporate cards, and automate your expense policy. By eliminating the month-end expense report, Abacus turns submitting and approving expenses into a delightful, collaborative experience. With our mobile app, you'll quickly submit and approve expenses on the go and reimbursements now happen within days. Abacus syncs with your accounting software and auto-matches transactions for hassle-free bookkeeping.
8.2
Composite
Score
Composite
Score
+87
Emotional
Footprint
Emotional
Footprint
85%
Likeliness to
Recommend
Likeliness
to Recommend
Emburse
Chrome River EXPENSE
Chrome River EXPENSE is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. EXPENSE delivers the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. EXPENSE serves mid-size to large global enterprise organizations.
7.7
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Workday, Inc.
Workday Expenses
Make expense reporting seamless. Easily capture, submit, and approve expense reports—at work or on the go—with expense reporting software from Workday. Lower costs, improved accuracy, better expense tracking, and faster reimbursements.
7.6
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
74%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Webexpenses
Breadth of Features
Chrome River EXPENSE
Business Value Created
Abacus
Ease of Customization
Abacus
Ease of Data Integration
Sage Intacct Expense Management
Ease of IT Administration
Webexpenses
Ease of Implementation
Paychex Expense Management
Product Strategy and Rate of Improvement
Webexpenses
Quality of Features
Webexpenses
Usability and Intuitiveness
Sage Intacct Expense Management
Vendor Support
Chrome River EXPENSE
Vendor Capability Awards
Availability and Quality of Training
Webexpenses
Breadth of Features
Chrome River EXPENSE
Business Value Created
Abacus
Ease of Customization
Abacus
Ease of Data Integration
Sage Intacct Expense Management
Ease of IT Administration
Webexpenses
Ease of Implementation
Paychex Expense Management
Product Strategy and Rate of Improvement
Webexpenses
Quality of Features
Webexpenses
Usability and Intuitiveness
Sage Intacct Expense Management
Vendor Support
Chrome River EXPENSE
Other Evaluated Vendors
Intuit, Inc.
Quickbooks Expense Tracking
See your top spending categories, track your habits over time, and run reports for a detailed view of what you spend with each supplier. Use the QuickBooks mobile app to snap and save photos of the receipts you need for your taxes. Keep all your expense info organized and in one place, so you never miss a deduction. Automatically bring in your bank and credit card transactions, and we’ll categorize them for you.
7.5
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Paychex, Inc.
Paychex Expense Management
Paychex expense management software can help you control and reduce discretionary employee spending, while giving you the visibility and communication tools necessary to understand and manage company policies and spending behavior.
7.5
Composite
Score
Composite
Score
+58
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
SAP Concur
Concur Expense
Automate and improve the expense reporting process. Concur Expense is designed so your organization can easily enforce spending policies, capture receipts, process expense reports and make better business decisions based on timely, accurate data.
7.4
Composite
Score
Composite
Score
+67
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Emburse
Certify
Certify is a leading cloud-based travel and expense management solution for organizations of all sizes, and is the only solution in the expense management industry to offer truly automated expense reporting. With prescheduled, auto-generated expense report creation and mobile capabilities, Certify eliminates the need for paper receipts and spreadsheets, and provides insight into travel and expense spend with a full suite of on-demand reporting and analytics.
7.4
Composite
Score
Composite
Score
+67
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
Expensify
Expensify
Expensify is a simple way to manage your business expenses. Just snap a quick picture of the receipt with our App and it's completed. Expensify's SmartScan technology will read receipts and input all the information for you. Expensify can also automatically import expenses directly from your bank and credit card and generate an IRS guaranteed e-Receipt.
7.4
Composite
Score
Composite
Score
+68
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
Sage Group
Sage Intacct Expense Management
Sage Intacct Time and Expense Management simplifies and accelerates the entire time and expense process. Your employees enter their time and expense data anytime, from anywhere. Managers are instantly alerted prompt reimbursement in the right currency. Maximize revenue and free your people to focus on client satisfaction—not administrative tasks—by making that process as simple and error-free as possible.
7.4
Composite
Score
Composite
Score
+64
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle
Oracle NetSuite Expense Management
NetSuite Expense Management offers powerful features that improve productivity, enable better tracking and compliance, maximize the accuracy and timeliness of expense reporting and enhance the overall experience.
7.0
Composite
Score
Composite
Score
+61
Emotional
Footprint
Emotional
Footprint
75%
Likeliness to
Recommend
Likeliness
to Recommend
FreshBooks
FreshBooks Expense Tracking
Freshbooks is a web-based accounting solution that caters to small businesses. Freshbooks serves various industries, such as marketing, legal services and business consulting, trades and home services and information technology (IT). Key features of Freshbooks include invoicing, expense tracking, time tracking, reporting and payments management. Users can brand their invoices, accept online payments and set auto payment reminders. Expenses can be tracked by attaching receipts to invoices, creating recurring expenses and taking snapshots of receipts.
7.0
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
64%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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