Hootsuite Social Media Management SMB Logo
Hootsuite Social Media Management SMB Logo
HootSuite

Hootsuite Social Media Management SMB

8.5 /10
Category
Hootsuite Social Media Management SMB
8.5 /10

What is Hootsuite Social Media Management SMB?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management SMB won the following awards in the Social Media Management - Midmarket category

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Hootsuite Social Media Management SMB Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management SMB.

84 Likeliness to Recommend

1
Since last award

89 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management SMB?

6% Negative
7% Neutral
87% Positive

Pros

  • Respectful
  • Saves Time
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 82

Social Moderation and Workflow Management

84

Social Media Channel Integration Inbound

84

Dashboards and Visualization

83

Campaign Execution

83

Social Response Management

82

Social Post Archival

82

Social Media Channel Integration Outbound

82

Trend Analysis

79

Sentiment Analysis

77

Vendor Capability Ratings

Average 79

Ease of Implementation

83

Business Value Created

81

Usability and Intuitiveness

81

Quality of Features

81

Ease of Data Integration

80

Ease of IT Administration

80

Breadth of Features

78

Ease of Customization

78

Vendor Support

76

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

75

Hootsuite Social Media Management SMB Reviews

Anjali P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Great for team collaboration and analytics

Likeliness to Recommend

8 /10

What differentiates Hootsuite Social Media Management SMB from other similar products?

Hootsuite stands out with its user-friendly dashboard that supports multiple social platforms in one place, making it easy to schedule and manage posts

What is your favorite aspect of this product?

My favorite aspect of Hootsuite is its ability to schedule posts across multiple platforms from a single, intuitive dashboard. This feature saves time and simplifies content management for social media teams.

What do you dislike most about this product?

What I dislike most about Hootsuite is that its advanced features, like in-depth analytics and social listening, are locked behind higher-tier plans, which can be costly for SMBs.

What recommendations would you give to someone considering this product?

I recommend starting with a lower-tier plan to explore Hootsuite’s core features and gradually upgrading as your needs grow. Make sure to customize your dashboard and use its scheduling tools to streamline content management.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service
  • Role: Operations
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Effective, Effecient and rationally viable

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kumar P.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The branded service from a quality company

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management SMB from other similar products?

It has lots robust features, scheduling the content is easy.

What is your favorite aspect of this product?

Calendar management for scheduled posts

What do you dislike most about this product?

Live Streaming should bring some features like StreamYard

What recommendations would you give to someone considering this product?

They can happily buy this product as it offers easy administration and great data security of our social media accounts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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