What is Hootsuite Social Media Management SMB?
Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
89 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Hootsuite Social Media Management SMB?
Pros
- Respectful
- Saves Time
- Performance Enhancing
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Moderation and Workflow Management
Social Media Channel Integration Inbound
Dashboards and Visualization
Campaign Execution
Social Response Management
Social Post Archival
Social Media Channel Integration Outbound
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Hootsuite Social Media Management SMB Reviews
Anjali P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Great for team collaboration and analytics
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
Hootsuite stands out with its user-friendly dashboard that supports multiple social platforms in one place, making it easy to schedule and manage posts
What is your favorite aspect of this product?
My favorite aspect of Hootsuite is its ability to schedule posts across multiple platforms from a single, intuitive dashboard. This feature saves time and simplifies content management for social media teams.
What do you dislike most about this product?
What I dislike most about Hootsuite is that its advanced features, like in-depth analytics and social listening, are locked behind higher-tier plans, which can be costly for SMBs.
What recommendations would you give to someone considering this product?
I recommend starting with a lower-tier plan to explore Hootsuite’s core features and gradually upgrading as your needs grow. Make sure to customize your dashboard and use its scheduling tools to streamline content management.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2024
Effective, Effecient and rationally viable
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kumar P.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Sep 2024
The branded service from a quality company
Likeliness to Recommend
What differentiates Hootsuite Social Media Management SMB from other similar products?
It has lots robust features, scheduling the content is easy.
What is your favorite aspect of this product?
Calendar management for scheduled posts
What do you dislike most about this product?
Live Streaming should bring some features like StreamYard
What recommendations would you give to someone considering this product?
They can happily buy this product as it offers easy administration and great data security of our social media accounts.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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