In Partnership With SelectHub
What is GetResponse?
GetResponse is a comprehensive marketing software platform that helps you create content, boost sales, and increase traffic to your business online. Integrated email marketing, autoresponders, and landing pages let you automate essential tasks and launch effective marketing campaigns. Advanced analytics make it easy to track conversions, leads, and ROI, and learn what your customers want. Customizable template scenarios do the heavy lifting for you — no coding necessary.
Company Details
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In Partnership With SelectHub
GetResponse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GetResponse.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GetResponse?
Pros
- Unique Features
- Inspires Innovation
- Altruistic
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auto-Responders
Campaign Management
Dynamic Content
Email Templates
Segmentation
Surveys and Polling
A/B Testing
Sales Intelligence & Conversion Rates
Content Authoring
Basic Reporting and Analytics
Email Delivery
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
Also Featured in...
GetResponse Reviews
Mbiru N.
- Role: Sales Marketing
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Aug 2026
A great all-in-one email marketing tool.
Likeliness to Recommend
What differentiates GetResponse from other similar products?
I have used Getresponse during a couple campaigns I had to run, and it is truly accessible to blind users, and pretty much user-friendly. It represents reliability, competence and genuine customer focus. The ability to create a newsletter is great and the available templates that you can use.
What is your favorite aspect of this product?
Getresponse is a very good email marketing tool that helps do email marketing effectively with all the features we need. It's a great and reliable tool for building and managing email marketing campaigns.
What do you dislike most about this product?
One of the downsides is that pricing can increase quickly as your contact list grows.
What recommendations would you give to someone considering this product?
Getresponse is a great all-in-one email marketing tool. I recommend it.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Pradeep J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2025
Powerful and User-Friendly, but Room for Advanced
Likeliness to Recommend
What differentiates GetResponse from other similar products?
GetResponse stands out with its comprehensive all-in-one marketing solution, offering not only email marketing but also tools for landing page creation, webinar hosting, and advanced automation workflows. Its user-friendly interface, along with powerful segmentation and analytics, allows businesses to run targeted campaigns efficiently. Additionally, GetResponse's ability to scale from small businesses to enterprises and its competitive pricing make it a strong contender in the market.
What is your favorite aspect of this product?
My favorite aspect of GetResponse is its automation capabilities. The platform allows for highly customizable workflows, enabling businesses to create targeted, automated email sequences based on user actions. This level of personalization not only saves time but also helps drive better engagement and conversions, making it a powerful tool for any marketing strategy.
What do you dislike most about this product?
One aspect I dislike about GetResponse is the learning curve for some of its more advanced features, like the automation builder and landing page editor. While powerful, these tools can be overwhelming for beginners or those with limited technical expertise, requiring a bit more time to master compared to simpler platforms.
What recommendations would you give to someone considering this product?
I’d recommend GetResponse to anyone looking for an all-in-one marketing solution, especially if you need strong email marketing, automation, and landing page features. However, be prepared to invest some time in learning the platform’s more advanced tools. If you're new to marketing automation, take advantage of their tutorials and support resources to get up to speed. Additionally, make sure to assess your business needs to ensure the pricing tier you choose aligns with the features you require.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
HARSHIL R.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Jan 2025
Fantastic product high cost
Likeliness to Recommend
What differentiates GetResponse from other similar products?
As per my knowledge and uses GetResponse's comprehensive all-in-one marketing platform, which combines email marketing, marketing automation, webinars, and landing pages, differentiates it from other similar products, offering a robust and streamlined solution for businesses.
What is your favorite aspect of this product?
My favorite aspect of GetResponse is its intuitive drag-and-drop email builder and automation workflow editor, making it easy to create and customize email campaigns and automate marketing processes without requiring extensive technical expertise.
What do you dislike most about this product?
I dislike that GetResponse's pricing plans can become costly for larger subscriber lists or more advanced features, and some users may find the interface overwhelming due to the numerous features and options available.
What recommendations would you give to someone considering this product?
I would recommend starting with GetResponse's free trial to test its features and automation capabilities, carefully evaluating the pricing plans to ensure they align with your business needs, and exploring the extensive library of tutorials and support resources to maximize the platform's potential.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Altruistic
Cons
- Slower Product Innovation
- Less Respectful
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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