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ClickDimensions Marketing Platform

5.0 /10
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ClickDimensions Marketing Platform
5.0 /10

What is ClickDimensions Marketing Platform?

ClickDimensions is an unified marketing, analytics and services platform in the market for organizations that use Dynamics. ClickDimensions re-defines how marketers work and attain results with the only unified marketing technology, analytics and services platform in the market – all made exclusively for and natively built within Dynamics.

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ClickDimensions Marketing Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickDimensions Marketing Platform.

64 Likeliness to Recommend

8
Since last award

86 Plan to Renew

6
Since last award

70 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+33 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickDimensions Marketing Platform?

31% Negative
25% Neutral
44% Positive

Pros

  • Generous Negotitation
  • Transparent
  • Security Protects

Cons

  • Commodity Features
  • Slower Product Innovation
  • Leverages Incumbent Status

Feature Ratings

Average 71

Recommended Best Action

100

Opportunity Pipeline Tracking

100

Email Marketing Automation

80

Marketing Asset Management

76

Customer Journey Modelling

74

Marketing Project Management

68

Mobile Marketing Management

61

Social Media Marketing Management

59

Marketing Analytics

58

Vendor Capability Ratings

Average 63

Usability and Intuitiveness

73

Business Value Created

71

Availability and Quality of Training

69

Breadth of Features

64

Ease of Data Integration

63

Ease of Implementation

62

Vendor Support

62

Ease of Customization

62

Ease of IT Administration

57

Quality of Features

55

Product Strategy and Rate of Improvement

48

ClickDimensions Marketing Platform Reviews

Jared M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

ClickDimensions Marketing Platform Is Reliable

Likeliness to Recommend

10 /10

What differentiates ClickDimensions Marketing Platform from other similar products?

I like the ease of use of ClickDimensions Marketing Platform. ClickDimensions Marketing Platform has great capabilities.

What is your favorite aspect of this product?

I like how efficient the features of ClickDimensions Marketing Platform have been. ClickDimensions Marketing Platform is an accurate marketing solution.

What do you dislike most about this product?

I do not dislike ClickDimensions Marketing Platform at all.

What recommendations would you give to someone considering this product?

I do recommend ClickDimensions Marketing Platform at all.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Antony F.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Effective marketing platform at sensible costs

Likeliness to Recommend

9 /10

What differentiates ClickDimensions Marketing Platform from other similar products?

It's tight integration with Microsoft Dynamics

What is your favorite aspect of this product?

Cost effective way to do email communications

What do you dislike most about this product?

Sometimes a bit opaque with data in terms and surfacing that to the CRM.

What recommendations would you give to someone considering this product?

Ensure you have your data in order before implementing a marketing platform. You will get better results and you don't want to be emailing lots of dead addresses as this will affect deliverability.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Commodity Features

Jimena G.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Integrated with the whole Microsoft 365 ecosystem

Likeliness to Recommend

9 /10

What differentiates ClickDimensions Marketing Platform from other similar products?

I haven't tried other marketing softwares.

What is your favorite aspect of this product?

Its integration with Outlook, sales CRM, Teams Meetings, Oktopost, etc. connects all work into a single ecosystem. This way, the data we get from a marketing action (e.g. an email marketing campaign containing a landing page with a form) is added automatically to the lead's or contact's "file" and the sales team can access this information whenever they need it.

What do you dislike most about this product?

It takes a while to find your way around the tool. You can access a specific area from so many different points because everything is sort of connected. However, this is quite confusing at the beginning.

What recommendations would you give to someone considering this product?

You need to consider a bit of an extensive training period before starting using the software and making the most out of it. And, don't ever delete anything, there's no "recycling bin".

Pros

  • Reliable
  • Caring
  • Respectful
  • Client Friendly Policies