Home > Awards > Secure Access Service Edge

Emotional Footprint Awards 2024

Secure Access Service Edge


SoftwareReviews names Cloudflare, Cisco Umbrella, adam:ONE, Aruba EdgeConnect, and Fortinet FortiSASE as Secure Access Service Edge Emotional Footprint Award Winners.


View Category

Secure Access Service Edge

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

Read The In-Depth Report

See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

Download Now

30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


CloudFlare

Cloudflare

Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

9.3

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

1% Negative 98% Positive
Badge Winner
48Reviews

Cisco Systems

Cisco Umbrella

Cisco Umbrella offers flexible, cloud-delivered security when and how you need it. It combines multiple security functions into one solution, so you can extend protection to devices, remote users, and distributed locations anywhere.

9.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

92

Value Index

VALUE INDEX

1% Negative 95% Positive
Badge Winner
42Reviews

Aruba Networks

Aruba EdgeConnect

Aruba Edge-to-Cloud Security for the Intelligent Edge. Full visibility, control, and enforcement with a built-in foundation for Zero Trust and SASE frameworks.

8.9

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

90

Value Index

VALUE INDEX

0% Negative 98% Positive
Badge Winner
22Reviews

Fortinet

Fortinet FortiSASE

SASE is the future of converged security and networking. From ZTNA, SWG to cloud-delivered NGFW, the Fortinet platform provides complete readiness for embracing SASE. SASE Solution - Cloud Delivered Security for Distributed Networks

8.6

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 97% Positive
Badge Winner
21Reviews

ADAMnetworks

adam:ONE

adam:ONE® is a SASE solution focused on Zero Trust connectivity at each network edge. It is compatible with all types of IP network deployments, on-premise or cloud-centric. The system functions without agents, tunnels, proxies or the need to break encryption and is thus also effective for OT. Some of the core elements are: dynamic machine driven allowlisting; egress control by preventing traffic that did not originate with a permitted DNS query, using Don’t Talk to Strangers (DTTS)® and threat intelligence aggregation (DNSharmony®).

8.4

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
27Reviews

Other Evaluated Vendors


CATO Networks

Cato SASE Cloud

Cato SASE cloud is a global converged cloud-native service that securely and optimally connects all branches, datacenters, people, and clouds. Cato can be gradually deployed to replace or augment legacy network services and security point solutions.

8.4

CX Score

CX
Score

+99

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 99% Positive
13Reviews

Palo Alto Networks

Prisma Access

Prisma SASE is the secure foundation for agile, cloud-enabled organizations. Prisma SASE converges best-of-breed security with best-of-breed next-gen SD-WAN into the cloud-delivered platform. It consolidates multiple point products, including ZTNA, Cloud SWG, CASB, FWaaS, and SD-WAN, into a single integrated service, reducing network and security complexity while increasing organizational agility. Prisma SASE secures all apps used by your hybrid workforce, regardless of whether users are remote, mobile, or working from a branch office. Our proven cloud-delivered security services leverage ML-powered threat prevention.

8.4

CX Score

CX
Score

+97

Net Emotional Footprint

Net Emotional
Footprint

84

Value Index

VALUE INDEX

0% Negative 97% Positive
15Reviews

Broadcom

VMware SASE

VMware SASE Platform provides secure, reliable, and optimized access to traditional and new applications for mobile clients, branches, and campuses with a single, holistic solution. The secure access service edge (SASE) platform that converges cloud networking and cloud security service to deliver flexibility, agility, and scale for enterprises of all sizes.

8.3

CX Score

CX
Score

+98

Net Emotional Footprint

Net Emotional
Footprint

88

Value Index

VALUE INDEX

0% Negative 98% Positive
19Reviews

Zscaler

Zscaler Zero Trust Exchange

As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.

7.9

CX Score

CX
Score

+83

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

5% Negative 88% Positive
13Reviews

Lookout Inc

Lookout Secure Access Service Edge

With users everywhere and apps and data in the cloud, work no longer occurs in designated locations. But this means the legacy perimeter is insufficient. To protect anywhere, anytime access to apps and data, you need security that is software-defined and cloud-delivered in order to regain the visibility and controls you once had.

7.8

CX Score

CX
Score

+87

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

3% Negative 90% Positive
13Reviews

Netskope

Netskope One

Netskope One is a cloud-native platform that offers converged security and networking services to enable your Secure Access Services Edge (SASE) and Zero Trust transformation. Using its patented Zero Trust Engine, Intelligent Security Services Edge (SSE) components, and the NewEdge network, Netskope One makes it easy for you to defend your business and protect your valuable data while delivering a phenomenal user experience.

7.8

CX Score

CX
Score

+88

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

2% Negative 90% Positive
14Reviews

For the full list of vendors in this space, click here.

Contact Us

* Starred fields are required

Or, email us at hello@softwarereviews.com