Zscaler Zero Trust Exchange
7.4 /10

What is Zscaler Zero Trust Exchange?

As cyberattacks become more sophisticated and users work from anywhere, the hub-and-spoke networks and perimeter security we once relied on—VPNs and firewalls—fail to provide strong cyber and data protection and deliver poor user experience. Stretching your network like this enables cybercriminals to attack and compromise sensitive data.

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Awards & Recognition

Zscaler Zero Trust Exchange won the following awards in the Secure Access Service Edge category

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Zscaler Zero Trust Exchange Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zscaler Zero Trust Exchange.

94 Likeliness to Recommend

89 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zscaler Zero Trust Exchange?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Fair

Cons

  • Vendor's Interest First

Feature Ratings

Average 83

Zero Trust

89

Enablement for Security Teams

88

Network Sandboxes

88

Remote Browser Isolation (RBI)

86

Viable Alternative VS Traditional MPLS

85

SD-WAN

84

Secure Web Gateway (SWG)

83

Cloud Access Security Broker (CASB)

82

Web Application and API Protection (WAAP)

81

Data Analytics / BI / AI

80

Firewall as a Service (FWaaS)

80

Vendor Capability Ratings

Average 84

Business Value Created

96

Ease of Implementation

88

Usability and Intuitiveness

88

Quality of Features

87

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

79

Ease of Customization

79

Vendor Support

74

Zscaler Zero Trust Exchange Reviews

Siddharth B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Great Security, Needs Enhanced Integration & AI

Likeliness to Recommend

10 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

Zscaler Zero Trust Exchange differentiates itself from other similar products with its cloud-native architecture, which ensures scalability and flexibility without traditional hardware. It provides end-to-end security by inspecting all traffic, including SSL, in real-time to prevent threats. Its seamless integration with cloud services and applications enables secure, direct access without relying on a VPN. Additionally, Zscaler offers comprehensive visibility and control over user activity, enhancing security and compliance.

What is your favorite aspect of this product?

My favorite aspect of Zscaler Zero Trust Exchange is its cloud-native architecture. This design allows for seamless scalability and flexibility, eliminating the need for traditional hardware. It enables secure, direct access to applications and services from anywhere, enhancing both security and user experience.

What do you dislike most about this product?

What I dislike most about Zscaler Zero Trust Exchange is the complexity of integrating it with some third-party tools. The integration process can be challenging and time-consuming, potentially requiring additional expertise and resources to achieve optimal functionality and interoperability.

What recommendations would you give to someone considering this product?

I would recommend thoroughly assessing your organization's current infrastructure and security needs before implementing Zscaler Zero Trust Exchange. Ensure you have adequate resources and expertise for the integration process, particularly if you rely heavily on specific third-party tools or have complex IT environments. Consider conducting a pilot or proof of concept to evaluate how well the product aligns with your security and operational requirements. Additionally, leverage Zscaler's support and training resources to maximize the benefits of the platform and ensure successful deployment.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Veeresh P.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic Product but veryCostly

Likeliness to Recommend

8 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

1] Zscaler is the full Gartner Magic quadrant leader and many big organizations likes Zscaler than other Tools. 2] Zscaler provides features which are next-level and are constantly upgrading by adding new features 3] Zscaler has their unique partner portal which helps their partners with Learning and Guidance and Training.

What is your favorite aspect of this product?

1] Their unique set of Features as well as this tool is like specifically designed for Security Analysts and Internal Adminstrators. who report to CISOs. As the Service Providers we have got feedback from the Clients that they like this product for Security Service Edge Products.

What do you dislike most about this product?

1] They do not have a single centralized product. it would help if there was a single centralized Solution for the Security Features such as SWG, ZTNA, CASB, DLP, CSPM etc.

What recommendations would you give to someone considering this product?

1] if you have a considerable budget and high money then you must definitely buy this product as well as don't forget to ask for their Partner Portal access for the Training and Learning purposes.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Vendor Friendly Policies
  • Less Generous

Maria Lorena R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Confidential tasks are easier with ZScaler

Likeliness to Recommend

10 /10

What differentiates Zscaler Zero Trust Exchange from other similar products?

The security policies are adaptable depending on your role, position or department, so it allows to have access at specific tools, Apps, or navigation as needed.

What is your favorite aspect of this product?

How flexible it is

What do you dislike most about this product?

I can't think about something in particular

What recommendations would you give to someone considering this product?

It is great, please try it out

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity