Emotional Footprint Awards 2022
Business Continuity Management
SoftwareReviews names ParaSolution, [alive-IT], Quantivate Business Continuity Software, and Castellan Software Suite as Business Continuity Management Emotional Footprint Award Winners.
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Business Continuity Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Premier Continuum Inc
ParaSolution
Developed by Premier Continuum, ParaSolution is a world-class award-winning web-based business continuity software. It is supported by experienced and certified consultants and trainers, thereby ensuring the continued maturity of your resilience program. Recognized as Provider of the year at the BCI Americas Awards 2021, ParaSolution addresses the entire BCM lifecycle. Its standardized approach follows best practices such as ISO 22301 and BCI Good Practices, while its impressive configurability can fit your culture and organizational structure.
9.6
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
![[alive-IT] logo](https://cdn-public.softwarereviews.com/production/logos/offering_score_snapshots/62737/original/ControlIT_logo.png?1653993002){kind=logo}
Controllit AG
[alive-IT]
[alive-IT] is our software solution for the implementation and support of an enterprise-wide Business Continuity and IT Service Continuity Program. Since 2000 our solution supports national and international companies in the management of their BCM and ITSCM tasks.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Quantivate
Quantivate Business Continuity Software
Since 2005, Quantivate has been helping organizations efficiently manage their governance, risk, and compliance (GRC) initiatives. Quantivate’s scalable technology and service solutions equip organizations of all sizes to make more strategic decisions, improve performance, and reduce costs.
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Castellan Solutions
Castellan Software Suite
Built for the evolution of resilience management, Castellan’s SaaS platform is a fully integrated solution that helps users analyze and prioritize risk, develop actionable response and recovery plans, communicate with employees via multiple channels, stress test plans via plausible scenarios, and quickly mobilize response teams in the critical moments of an incident occurring – all within a single platform.
8.9
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
Fusion Risk Management, Inc.
Fusion Framework System
The Fusion Framework System lets organizations visualize their business, products, and services from a customer perspective, creating a map of the day-to-day functions within the business that keep it running smoothly. Fusion’s platform provides easy, visual, and interactive ways to explore every aspect of the business, so organizations can identify single points of failure and key risks. With the Fusion Framework, organizations break down silos and become more resilient.
8.2
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
73
Value Index
VALUE INDEX
Castellan Solutions
AssuranceCM
AssuranceCM is a SaaS business continuity software solution that helps resilience-focused teams collect, collaborate and communicate around crisis and incident response, readiness testing and exercise, planning, reporting and risk assessment. AssuranceCM is part of the Castellan family of business continuity solutions.
8.2
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
NDM Technologies
Keylight Platform
The Keylight Platform is built to fit your growing risk management needs.
7.4
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
RSA
RSA Archer Business Resiliency
RSA Archer Business Resiliency allows you to identify and catalog your organization’s mission critical processes and systems and develop detailed business continuity and disaster recovery plans to protect your organization from disruption
7.0
CX Score
CX
Score
+61
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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