Emotional Footprint Awards 2021
Project Management
SoftwareReviews names Wrike, Workfront, Basecamp, and LiquidPlanner as Project Management Emotional Footprint Award Winners.
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Project Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Wrike
Wrike
Wrike combines project management with a real-time workspace for collaboration, discussion, and document sharing. It provides online project management software to set up priorities and align your team to work faster and smarter across your organization.
9.6
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
94
Value Index
VALUE INDEX
Workfront
Workfront
Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.
9.3
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
94
Value Index
VALUE INDEX
Basecamp
Basecamp
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
LiquidPlanner
LiquidPlanner
Only LiquidPlanner creates schedules automatically based on project priorities and predicts through dynamic calculations the most likely completion dates of all your projects. Simply prioritize work for your team and get a realistic picture of when it will get done. As priorities shift, you'll instantly see the impact of changes in your business.
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
Trello
Trello
Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.
8.9
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Asana, Inc.
Asana
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
8.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Mavenlink
Mavenlink
Mavenlink gives your team a cloud-based solution for managing the entire project delivery lifecycle. Complete projects, track time, plan resources, and monitor financial performance - all in a single, user-friendly application. Know the performance of every project, profitability of every client, and utilization of every resource - so you can replicate what works.
8.8
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Deltek
Deltek Ajera
Ajera integrated accounting and project management software is geared towards A&E firms that want to grow their business, increase profitability and position themselves for long-term flexibility.
8.8
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Smartsheet
Smartsheet
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
8.7
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
monday.com
monday.com
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
8.7
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Zoho
Zoho Projects
Plan, track, and collaborate using the preferred online project management software of more than a million businesses.
8.4
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Microsoft
Microsoft Project Online
Microsoft Project Online is a flexible online solution for project portfolio management (PPM) and everyday work. Delivered through Office 365, Project Online enables organizations to get started, prioritize project portfolio investments and deliver the intended business value—from virtually anywhere on nearly any device.
8.1
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Oracle
Oracle Primavera
Primavera offers extreme performance to manage Engineering and Construction work across the Enterprise. Integrating project controls specialties to transform the business and deliver success every time.
7.8
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Atlassian
Advanced Roadmaps for JIRA
Advanced Roadmaps for Jira (previously known as Portfolio for Jira) enables realistic strategic planning, regardless of how many teams or people you have working towards your goals. It provides a single source of truth into the health of your projects.
7.7
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Airtable
Airtable
Spreadsheet, meet database.
7.6
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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