Data Quadrant Awards 2023

Software Asset Management

SoftwareReviews names Sassafras AllSight and ManageEngine AssetExplorer as Software Asset Management Data Quadrant Award Winners.

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Software Asset Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

11Reviews

Sassafras Software

Sassafras AllSight

Sassafras AllSight delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

9.2

Composite
Score

+99

Emotional
Footprint

99%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

24Reviews

ManageEngine

ManageEngine AssetExplorer

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.

8.8

Composite
Score

+90

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

Sassafras AllSight

Breadth of Features

ManageEngine AssetExplorer

Business Value Created

ManageEngine AssetExplorer

Ease of Customization

ManageEngine AssetExplorer

Ease of Data Integration

ManageEngine AssetExplorer

Ease of IT Administration

ManageEngine AssetExplorer

Ease of Implementation

ManageEngine AssetExplorer

Product Strategy and Rate of Improvement

Sassafras AllSight

Quality of Features

ManageEngine AssetExplorer

Usability and Intuitiveness

ManageEngine AssetExplorer

Vendor Support

Sassafras AllSight

Vendor Capability Awards

Availability and Quality of Training

Sassafras AllSight

Breadth of Features

ManageEngine AssetExplorer

Business Value Created

ManageEngine AssetExplorer

Ease of Customization

ManageEngine AssetExplorer

Ease of Data Integration

ManageEngine AssetExplorer

Ease of IT Administration

ManageEngine AssetExplorer

Ease of Implementation

ManageEngine AssetExplorer

Product Strategy and Rate of Improvement

Sassafras AllSight

Quality of Features

ManageEngine AssetExplorer

Usability and Intuitiveness

ManageEngine AssetExplorer

Vendor Support

Sassafras AllSight

Other Evaluated Vendors

20Reviews

USU

USU Software Asset Management

With USU Software Asset Management, you get much more than just a bunch of software solutions: You receive tools and services from a single source — an advantage to you that sets us apart from other providers

8.3

Composite
Score

+92

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

15Reviews

ServiceNow

ServiceNow Software Asset Management

Software Asset Management runs on a single-architecture platform, enabling faster outcomes to slash spending and license compliance risks. ServiceNow Software Asset Management is the only SAM solution that operates on a single platform with a common service data model.

8.2

Composite
Score

+87

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

13Reviews

Snow Software

Snow brings together software asset management, cloud management and SaaS management so you can fully optimize your technology in one platform that seamlessly integrates with your enterprise ecosystem. Snow Software is a unified cloud-native platform delivering actionable insights on your IT environment. Bringing together SaaS management, software asset management and cloud cost management, you can optimize IT spend, rein in cost, mitigate risk and drive value from all your technology.

7.9

Composite
Score

+91

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

24Reviews

Eracent

Eracent IT Management Center

The IT Management Center™ (ITMC), is a comprehensive lifecycle management for all assets and licenses, providing continuous tracking from planning through refresh/retirement. Supports optimized utilization of all assets from acquisition to disposition, and provides a baseline that is not dependent on dynamic discovery data that can constantly change.

7.7

Composite
Score

+83

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

11Reviews

Flexera

Flexera One

Growing complexity in hybrid IT environments creates greater challenges for leaders like you. Flexera One helps you visualize your entire estate from on-premises to SaaS to cloud. And it delivers the power to mitigate risk, reduce costs and maximize every technology investment—so you can invest in innovation.

7.7

Composite
Score

+90

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.