What is ManageEngine AssetExplorer?
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
Company Details
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78 Likeliness to Recommend
99 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ManageEngine AssetExplorer?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
Data Import Export and Aggregation
End to End Lifecycle Management
Software Recognition Library
Integrated Discovery
Cloud License Management
Decentralized Management
Analytics and Reporting
Financial Analysis
Advanced License Management
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Usability and Intuitiveness
Vendor Support
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
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ManageEngine AssetExplorer Reviews
Vasil B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Easy to user and many features and integrations.
Likeliness to Recommend
What differentiates ManageEngine AssetExplorer from other similar products?
The easy set up and many integrations between platforms. Good price point and UI.
What is your favorite aspect of this product?
The reporting and easy assigning.
What do you dislike most about this product?
Not very good technical support from their side
What recommendations would you give to someone considering this product?
Great service with many features for good price range.
Pros
- Trustworthy
- Effective Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Fellipe S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Apr 2023
Some features disappoint
Likeliness to Recommend
What differentiates ManageEngine AssetExplorer from other similar products?
It was an easy setup
What is your favorite aspect of this product?
the setup
What do you dislike most about this product?
some features are not available
What recommendations would you give to someone considering this product?
do all the tests before paying for it. You have 30 days trial.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
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Prathamesh M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Aug 2021
Good asset management tool
Likeliness to Recommend
What differentiates ManageEngine AssetExplorer from other similar products?
It is a great product when it comes to delivering asset management. It has far the best most desirable system interface, password service, remote desktop, and calendar service. The remote desktop service is a secured and efficient tool for working remotely and accessing secured data from any location. The asset management feature also includes a feature which gives a detailed overview of last login, hardware change history, and software installations. These features make ManageEngine AssetExplorer a unique tool, very different from its competitors. It is a highly effective tool in large organizations.
What is your favorite aspect of this product?
The remote control capabilities is my favorite aspect of this product. It is highly functional and provides a breadth of features that allows my team to remote access end users machine by connecting to their active sessions and actively working on their system. This makes it quicker to respond to their issues and effective to work on their machines. This feature has made our department more responsive to issues and we are able to find solution to multiple issues happening at same time.
What do you dislike most about this product?
There is an record merging issue, it is hard to merge multiple records of customers belonging to the same issue. This leads to functional problem in tracking the issues. If records are merged if would be easy to search back on those record to track progress of a particular issue. The other issue is with reporting, it is hard to report internal issues with the tool. The customer service team does provide some relief to this issue, but it takes plenty amount to resolve issues.
What recommendations would you give to someone considering this product?
I highly recommend this product to organizations seeking to explore options on asset management. This tool is highly efficient tool on asset management and does provide various services and features to perform various asset management functions. Remote operations capabilities is the turning point for the purchase. Overall, a good tool providing high efficiency and high magnitude of use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
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