IT Asset Management - Midmarket (ITAM) Software

IT Asset Management - Midmarket

What is IT Asset Management - Midmarket Software?

IT asset management software automates and supports the set of business practices that typically join financial, contractual, and inventory functions to support life cycle management and strategic decision-making for the IT environment. Assets include all elements of software and hardware that are found in the business environment.

Data collected from reviewers in: organizations with fewer than 5,000 employees.

Common Features

  • Analytics and Reporting
  • Financial Analysis
  • Data Import Export and Aggregation
  • End to End Lifecycle Management
  • Integrated Discovery
  • Decentralized Management
  • Cloud License Management
  • Advanced License Management
  • Software Recognition Library
  • Software Usage Metering

Top IT Asset Management - Midmarket (ITAM) Software

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At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 14
Next Award: Jun 2025

Top IT Asset Management - Midmarket Software 2024

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SASSAFRAS SOFTWARE, LLC

Sassafras AllSight

Composite Score
9.1 /10
CX Score
9.4 /10

Sassafras AllSight delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.

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Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
ASSET PANDA, LLC

Asset Panda

Composite Score
8.4 /10
CX Score
8.3 /10

Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Our customizable software adapts to your unique workflows and use cases, whether you're tracking computers or construction materials. Asset Panda's secure software allows unlimited users to update records from anywhere, on the web and on our mobile app.

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Pros

  • Altruistic
  • Enables Productivity
  • Acts with Integrity
  • Friendly Negotiation
Badge Winner
Badge Winner
Lansweeper

Lansweeper

Composite Score
7.9 /10
CX Score
8.2 /10

Lansweeper comes with a variety of scanning methods to accommodate any network setup. Schedule a full network scan by IP range and set critical servers to be scanned every hour or use active scanning and integrate active directory to continuously keep your inventory up to date. Configure scanning just the way you want it to be. While one agent based scanning method is available, using it is completely optional. All other Lansweeper scanning methods do not require agents on your machines.

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Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
Device42

Device42

Composite Score
7.9 /10
CX Score
7.9 /10

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

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Pros

  • Trustworthy
  • Respectful
  • Caring
  • Acts with Integrity
Badge Winner
Badge Winner
Sherweb Inc

C2 ITSM

Composite Score
7.8 /10
CX Score
8.0 /10

With a foundation in operational best practices, C2 ITSM is an all-in-one IT service management cloud platform that’ll help your teams drive great collaboration, effective delivery and powerful automation. All that without coding—or breaking the bank.

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Pros

  • Respectful
  • Security Protects
  • Acts with Integrity
  • Reliable
Composite Score
7.8 /10
CX Score
7.9 /10

Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.

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Pros

  • Respectful
  • Performance Enhancing
  • Helps Innovate
  • Transparent
Badge Winner
Composite Score
7.7 /10
CX Score
7.9 /10

ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.

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Pros

  • Reliable
  • Unique Features
  • Performance Enhancing
  • Helps Innovate
NetSupport Inc

NetSupport DNA

Composite Score
7.7 /10
CX Score
8.2 /10

NetSupport DNA is an award-winning IT Management software solution with education and corporate editions that doesn’t break the budget. Built on impact, evidence, and co-production, NetSupport DNA helps organizations across all sectors, and of any size, to maximise their technology to increase their ROI, identify cost savings and increase productivity. Organizations can track, monitor, manage and maximize their IT assets and endpoints from one central point, while meeting data protection requirements, supporting staff and more. Armed with a complete overview of IT activity, organizations can work smarter, whilst maintaining a secure and reliable network.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Badge Winner
Belarc Inc

BelManage

Composite Score
7.1 /10
CX Score
7.4 /10

BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.

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Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation
Badge Winner
Composite Score
7.0 /10
CX Score
7.0 /10

BOSS Support Central and BossDesk takes IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting.

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Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Under Delivered