Data Quadrant Awards 2023

Managed Detection & Response

SoftwareReviews names Field Effect Covalence, Alert Logic MDR, Crowdstrike Falcon Platform, ReliaQuest GreyMatter, and eSentire as Managed Detection & Response Data Quadrant Award Winners.

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Managed Detection & Response

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Managed Detection & Response Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

22Reviews

Field Effect

Field Effect Covalence

Built from the ground-up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Covalence MDR is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Covalence extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.

9.1

Composite
Score

+99

Emotional
Footprint

98%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

27Reviews

Fortra

Alert Logic MDR

Cybersecurity attacks are on the rise. Alert Logic MDR® gives organizations the tools and expertise to detect, respond to, and eliminate security issues in their systems and networks.

8.6

Composite
Score

+99

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

24Reviews

Crowdstrike

Crowdstrike Falcon Platform

Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.

8.6

Composite
Score

+91

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

11Reviews

ReliaQuest

ReliaQuest GreyMatter

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

8.4

Composite
Score

+97

Emotional
Footprint

95%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

16Reviews

eSentire

eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.

8.3

Composite
Score

+98

Emotional
Footprint

92%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

ReliaQuest GreyMatter

Breadth of Features

Crowdstrike Falcon Platform

Business Value Created

Field Effect Covalence

Ease of Customization

Red Canary MDR

Ease of Data Integration

Field Effect Covalence

Ease of IT Administration

Field Effect Covalence

Ease of Implementation

Field Effect Covalence

Product Strategy and Rate of Improvement

Field Effect Covalence

Quality of Features

Crowdstrike Falcon Platform

Usability and Intuitiveness

Field Effect Covalence

Vendor Support

ReliaQuest GreyMatter

Vendor Capability Awards

Availability and Quality of Training

ReliaQuest GreyMatter

Breadth of Features

Crowdstrike Falcon Platform

Business Value Created

Field Effect Covalence

Ease of Customization

Red Canary MDR

Ease of Data Integration

Field Effect Covalence

Ease of IT Administration

Field Effect Covalence

Ease of Implementation

Field Effect Covalence

Product Strategy and Rate of Improvement

Field Effect Covalence

Quality of Features

Crowdstrike Falcon Platform

Usability and Intuitiveness

Field Effect Covalence

Vendor Support

ReliaQuest GreyMatter

Other Evaluated Vendors

14Reviews

Red Canary

Red Canary MDR

Red Canary was founded to make security better. We defend hundreds of organizations around the world, with customers ranging from global Fortune 100s to 100-endpoint organizations. Our cloud-based MDR levels the playing field for businesses of all sizes by empowering your modern security operations center. to win against rapidly evolving adversaries.

8.1

Composite
Score

+90

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

14Reviews

Cynet

Cynet 360

The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats.

8.0

Composite
Score

+96

Emotional
Footprint

87%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

16Reviews

Netsurion

Netsurion Managed XDR delivers both the technology and expertise you need to succeed. Our Open XDR platform unifies your existing security telemetry to deliver wider attack surface coverage and deeper threat analytics resulting in greater security visibility. Our SOC does the heavy lifting for you of proactive threat hunting, event correlation and analysis, and provides you with guided remediation. The result is a force multiplier that allows your IT team to be confident and in control again while also maximizing all of your cybersecurity investments.

7.7

Composite
Score

+84

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

19Reviews

Sophos

Sophos Managed Detection and Response

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

7.5

Composite
Score

+84

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

12Reviews

Rapid7

Rapid7 Managed Detection and Response

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

7.3

Composite
Score

+84

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

14Reviews

Pillr

A cybersecurity operations platform designed to take on the evolving demands of IT teams and service providers.

7.3

Composite
Score

+74

Emotional
Footprint

85%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.