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Sophos Managed Detection and Response Logo
Sophos

Sophos Managed Detection and Response

7.5 /10
Category
Sophos Managed Detection and Response
7.5 /10

What is Sophos Managed Detection and Response?

Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.

Company Details


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Sophos Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Managed Detection and Response.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Managed Detection and Response?

0% Negative
10% Neutral
90% Positive

Pros

  • Trustworthy
  • Effective Service
  • Respectful
  • Security Protects

Feature Ratings

Average 82

Threat Intelligence

87

Prevention

85

Proactive Threat Hunting

84

Incident Management

83

Vulnerability Management

83

Technology Management

82

24/7/365 Security Monitoring

81

IOC Focus and Management

80

Real-Time Threat and Anomaly Detection

80

Use of the MITRE ATT&CK Framework

78

Use of ML

78

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Ease of IT Administration

84

Vendor Support

83

Availability and Quality of Training

82

Ease of Customization

82

Breadth of Features

79

Product Strategy and Rate of Improvement

79

Business Value Created

78

Ease of Data Integration

77

Usability and Intuitiveness

76

Quality of Features

74

Sophos Managed Detection and Response Reviews

Siva Sankar C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

High number of features but needs tobe implemented

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

Jorge R.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

good product but can be improved

Likeliness to Recommend

7 /10

What differentiates Sophos Managed Detection and Response from other similar products?

It has features that most manufacturers do not have.

What is your favorite aspect of this product?

The live reponse feature is the best.

What do you dislike most about this product?

Performance problems.

What recommendations would you give to someone considering this product?

For something simple to implement and to have good protection, it is recommended.

Pros

  • Client Friendly Policies
  • Transparent
  • Trustworthy
  • Efficient Service

Cons

  • Less Performance Enhancing

Anush B.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Cybersecurity product in the market

Likeliness to Recommend

10 /10

What differentiates Sophos Managed Detection and Response from other similar products?

The integrations part is best in this solution with 3rd party products

What is your favorite aspect of this product?

You can rely on OEM to protect your organization

What do you dislike most about this product?

Nothing is to be disliked about this service

What recommendations would you give to someone considering this product?

Anyone looking for cybersecurity as a service should go for Sophos MDR

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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