ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest GreyMatter Logo Award Winner Product Badge
ReliaQuest

ReliaQuest GreyMatter

7.8 /10
Category
ReliaQuest GreyMatter
7.8 /10

What is ReliaQuest GreyMatter?

ReliaQuest GreyMatter is a cloud-native security operations platform that helps organizations increase visibility, reduce complexity, and manage risk. Built on an open XDR architecture with bi-directional API integrations, GreyMatter enables security operations teams to extend detection, investigation, and response across multiple clouds, endpoint, and network infrastructures leveraging relevant data from both security and business applications.

Company Details


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Awards & Recognition

ReliaQuest GreyMatter won the following awards in the Managed Detection & Response category

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ReliaQuest GreyMatter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ReliaQuest GreyMatter.

84 Likeliness to Recommend

11
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ReliaQuest GreyMatter?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Effective Service

Feature Ratings

Average 85

Use of the MITRE ATT&CK Framework

87

Incident Management

86

Vulnerability Management

86

Threat Intelligence

84

Real-Time Threat and Anomaly Detection

84

Technology Management

82

Prevention

80

Compliance Reporting and Archival Mechanisms

79

24/7/365 Security Monitoring

75

Risk Scoring & Remediation Act

75

Standardized Playbooks

69

Vendor Capability Ratings

Average 82

Availability and Quality of Training

88

Quality of Features

85

Ease of IT Administration

84

Usability and Intuitiveness

83

Business Value Created

82

Breadth of Features

82

Vendor Support

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

79

Ease of Implementation

78

Ease of Customization

78

ReliaQuest GreyMatter Reviews

Dhamodharan E.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome security platform for the expertise humans

Likeliness to Recommend

8 /10

What differentiates ReliaQuest GreyMatter from other similar products?

Its most reliable than some other security platforms and beat for threat hunting and particularly in the realms of managed detection and response and security operations. While other products have overlapping features, this distinguish itself through its collaborative approach and focus on tailoring solutions to specific organisation needs.

What is your favorite aspect of this product?

One of the standout aspects is its collaborative approach to cybersecurity. It emphasises partnership with its clients and work closely to understand each organization’s unique challenges. Their unified security platforms provide a single pane of glass for managing various security tools and data sources, enhancing visibility and operation efficiency. The combination of expert human analysis helps to strike a balance between speed and accuracy in threat detection and response

What do you dislike most about this product?

Some smaller companies may find offerings complex. The breadth of features can make it difficult for smaller teams and depending on the specific services and the size of the organisation, costs can be concern. For small organisations like startup the investment might seem high compared to others. Sometimes it finds difficulties in integrating the platform with existing security tools and systems. Sometimes there is a variabilities in response times for certain incidents.

What recommendations would you give to someone considering this product?

For the organisation who are willing to spend more for security its a best platformsa and for the startups who are using security for compliance it won’t be suitable. The expert human analysis can use this for a reliable and best analysis for the logs. For the humans who has a strong knowledge in networking can use this because the integration with existing security tools and systems is but complicated.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair

Mikhail K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product

Likeliness to Recommend

10 /10

What differentiates ReliaQuest GreyMatter from other similar products?

cloud-native architecture, integration capabilities

What is your favorite aspect of this product?

automation features, which reduce manual tasks and save time

What do you dislike most about this product?

documentation is not always clear enough

What recommendations would you give to someone considering this product?

definitely worth trying, good value for this price

Pros

  • Performance Enhancing
  • Enables Productivity
  • Reliable
  • Trustworthy

Kartik G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product, it is a leader

Likeliness to Recommend

7 /10

What differentiates ReliaQuest GreyMatter from other similar products?

Visibility, effective integration

What is your favorite aspect of this product?

I like how it consolidates data from various security tools into a single, cohesive platform

What do you dislike most about this product?

complex to setup and customize

What recommendations would you give to someone considering this product?

Prioritize integration and leverage managed services

Pros

  • Inspires Innovation
  • Generous Negotitation
  • Caring
  • Fair

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