Data Quadrant Awards 2023
Digital Experience - Enterprise
SoftwareReviews names Enonic, WordPress VIP, Crownpeak Digital Experience Platform, Progress Sitefinity, Bloomreach Commerce Experience Cloud, and Magnolia Digital Experience Platform as Digital Experience - Enterprise Data Quadrant Award Winners.
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Digital Experience - Enterprise
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Enonic
Enonic
Digital teams use the Enonic platform to structure content, compose pages, and deliver digital experiences with their preferred front-end frameworks. Visual editing and real-time preview give editors an intuitive mastery and control of their content, which can be accessed via the API and used as data. The platform also supports re-use and localization of content to support brands across markets. Enonic is optimized for agile development, and offers standard integrations with popular marketing tools and front-end frameworks. Developers can even build their own back-end services and APIs to cover custom use cases.
8.7
Composite
Score
Composite
Score
+93
Emotional
Footprint
Emotional
Footprint
90%
Likeliness to
Recommend
Likeliness
to Recommend
Automattic
WordPress VIP
Your enterprise content platform shouldn’t be a drag on time, resources, and sanity. WordPress VIP is a fully managed WordPress cloud platform for unparalleled scale, security, flexibility, and performance. End-to-end guidance and hands-on support every step of the way, from project consideration through launch and every day thereafter. WordPress VIP is built for Enterprise WordPress requirements like single sign-on, custom database tables, and running your own self-contained WordPress instances.
8.6
Composite
Score
Composite
Score
+88
Emotional
Footprint
Emotional
Footprint
88%
Likeliness to
Recommend
Likeliness
to Recommend
Crownpeak Technology, Inc
Crownpeak Digital Experience Platform
Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.
8.5
Composite
Score
Composite
Score
+91
Emotional
Footprint
Emotional
Footprint
79%
Likeliness to
Recommend
Likeliness
to Recommend
Progress Software
Progress Sitefinity
Engage, Convert and Retain Customers Across the Entire Customer Lifecycle
8.4
Composite
Score
Composite
Score
+92
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Bloomreach Inc
Bloomreach Commerce Experience Cloud
Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a leading CDP and marketing automation solutions. Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey.
8.4
Composite
Score
Composite
Score
+89
Emotional
Footprint
Emotional
Footprint
81%
Likeliness to
Recommend
Likeliness
to Recommend
Magnolia
Magnolia Digital Experience Platform
As a platform for your digital business, Magnolia lets you integrate all the different pieces of your digital infrastructure, giving your team easy-to-use, task-focused apps and providing your customers with a great experience on every digital touchpoint that matters.
8.4
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
Enonic
Breadth of Features
Bloomreach Commerce Experience Cloud
Business Value Created
Sitecore Experience Platform
Ease of Customization
Crownpeak Digital Experience Platform
Ease of Data Integration
WordPress VIP
Ease of IT Administration
Crownpeak Digital Experience Platform
Ease of Implementation
Crownpeak Digital Experience Platform
Product Strategy and Rate of Improvement
WordPress VIP
Quality of Features
Sitecore Experience Platform
Usability and Intuitiveness
WordPress VIP
Vendor Support
Crownpeak Digital Experience Platform
Vendor Capability Awards
Availability and Quality of Training
Enonic
Breadth of Features
Bloomreach Commerce Experience Cloud
Business Value Created
Sitecore Experience Platform
Ease of Customization
Crownpeak Digital Experience Platform
Ease of Data Integration
WordPress VIP
Ease of IT Administration
Crownpeak Digital Experience Platform
Ease of Implementation
Crownpeak Digital Experience Platform
Product Strategy and Rate of Improvement
WordPress VIP
Quality of Features
Sitecore Experience Platform
Usability and Intuitiveness
WordPress VIP
Vendor Support
Crownpeak Digital Experience Platform
Other Evaluated Vendors
Adobe Systems
Adobe Experience Manager
It’s a comprehensive content management solution for building websites, mobile apps, and forms. And it makes it easy to manage your marketing content and assets.
8.3
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
84%
Likeliness to
Recommend
Likeliness
to Recommend
Sitecore
Sitecore Experience Platform
Content is the lifeblood of authentic customer conversations, and what you say is as important as how you say it. As one of the three key capabilities you need for context marketing, the Sitecore Web Experience Manager CMS is an integrated platform built from the ground up to support global, multilingual content at scale and provide the flexibility that enterprises demand.
8.2
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Acquia Inc
Acquia Drupal Cloud
The first composable experience platform. Assemble and deploy digital experiences, wherever your customers spend time. Powered by Drupal.
8.1
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Oracle
Oracle WebCenter Sites
Oracle WebCenter Sites enables marketers and business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.
8.1
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
83%
Likeliness to
Recommend
Likeliness
to Recommend
OpenText Corporation
OpenText TeamSite
OpenText TeamSite is an easy-to-use, modern web content management (WCM) platform that helps you take control of your multichannel digital experiences, site design, layout, rich media management, and analytics. OpenText TeamSite helps you convert prospects into loyal followers across the entire customer journey.
7.8
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Optimizely, Inc.
Optimizely Digital Experience Platform
Episerver Digital Experience platform for creating, managing, and optimizing digital experiences including powerful content management, digital commerce, and enterprise search functionality.
7.4
Composite
Score
Composite
Score
+67
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here. For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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