Data Quadrant Awards 2023

Business Process Management

SoftwareReviews names CMW Platform, Airtable, Appian BPM Suite, Nintex Promapp, and IBM Cloud Pak for Business Automation as Business Process Management Data Quadrant Award Winners.

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Business Process Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Business Process Management Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

36Reviews

CMW Lab

CMW Platform

Powerful and flexible enterprise-level platform that inspires businesses for digital transformation without coding. Change your approach to business operations with CMW Platform team support on each step. Integrate all the scattered processes into one secure system using BPMN 2.0, API integrations, drag-and-drop and tens CMW Platform patented features on process management.

9.4

Composite
Score

+100

Emotional
Footprint

93%

Likeliness to
Recommend

Likeliness
to Recommend

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15+
pages

58Reviews

Airtable

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

8.8

Composite
Score

+98

Emotional
Footprint

89%

Likeliness to
Recommend

Likeliness
to Recommend

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Product Report

15+
pages

19Reviews

Appian

Appian BPM Suite

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

8.7

Composite
Score

+88

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

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15+
pages

19Reviews

Nintex

Nintex Promapp

Promapp is cloud based process management software for creating and storing business processes online. It's easy to use, and being a fully web based tool, process changes are performed and approved online, in the cloud. With Promapp, your business teams can turn complex process maps, Visio charts and lengthy procedure documents into clean, simple process maps that everyone can follow.

8.6

Composite
Score

+93

Emotional
Footprint

90%

Likeliness to
Recommend

Likeliness
to Recommend

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15+
pages

16Reviews

IBM

IBM Cloud Pak for Business Automation

IBM® Business Process Manager is a full-featured, consumable business process management (BPM) platform designed for faster time to deployment. It includes tooling and run time for process design, execution, monitoring and optimization of business processes.

8.6

Composite
Score

+88

Emotional
Footprint

88%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

Vendor Capability Awards

Availability and Quality of Training

CMW Platform

Breadth of Features

CMW Platform

Business Value Created

CMW Platform

Ease of Customization

CMW Platform

Ease of Data Integration

CMW Platform

Ease of IT Administration

CMW Platform

Ease of Implementation

IBM Cloud Pak for Business Automation

Product Strategy and Rate of Improvement

CMW Platform

Quality of Features

CMW Platform

Usability and Intuitiveness

CMW Platform

Vendor Support

CMW Platform

Vendor Capability Awards

Availability and Quality of Training

CMW Platform

Breadth of Features

CMW Platform

Business Value Created

CMW Platform

Ease of Customization

CMW Platform

Ease of Data Integration

CMW Platform

Ease of IT Administration

CMW Platform

Ease of Implementation

IBM Cloud Pak for Business Automation

Product Strategy and Rate of Improvement

CMW Platform

Quality of Features

CMW Platform

Usability and Intuitiveness

CMW Platform

Vendor Support

CMW Platform

Other Evaluated Vendors

26Reviews

Bizagi

Bizagi BPM

From design and modeling to automation and deployment, Bizagi BPM Software supports the complete BPM lifecycle to make continuous improvement a reality.

8.5

Composite
Score

+88

Emotional
Footprint

83%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

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15+
pages

22Reviews

Nintex

Ninetex K2

K2’s low-code process automation platform enables enterprises to speed time-to-market and simplify the creation of modern process applications, automate workflows and transform their businesses.

8.4

Composite
Score

+92

Emotional
Footprint

79%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

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15+
pages

15Reviews

Agiloft

Agiloft Worklfow and BPM

Increase organizational agility, optimize efficiency, and improve performance with Agile BPM that dynamically adapts to evolving business needs. Administrators can make deep configuration changes using only a browser, so there's no need to bring in programmers every time your process changes.

8.4

Composite
Score

+93

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

25Reviews

Kintone

Kintone is a teamwork platform with a visual application builder that empowers individuals, teams, and organizations to effectively manage their data and workflow for better collaboration. Kintone enables and inspires anyone to rapidly build and deploy sophisticated custom database applications within a powerful collaboration environment that offers automated workflow and granular permission controls — all with no coding necessary. More than 15,000 companies have built, deployed and use over 750,000 applications on Kintone. Kintone is provided by Cybozu Inc., a Tokyo-based public company founded in 1997.

8.0

Composite
Score

+84

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

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29Reviews

Nintex

Nintex Workflow Automation

Manage, automate, and optimize your processes with the Nintex Platform to quickly and intelligently transform your business.

8.0

Composite
Score

+86

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

95Reviews

Oracle

Oracle Business Process Management

Oracle Business Process Management is the most complete and business user-friendly BPM solution available. It delivers real-time results via Business Activity Monitoring, supports design and implementation of all process types and case management flows, and delivers a rapid ROI while enhancing your operational effectiveness.

7.8

Composite
Score

+76

Emotional
Footprint

81%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

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15+
pages

91Reviews

SAP

SAP Business Workflow

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

7.7

Composite
Score

+75

Emotional
Footprint

80%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

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15+
pages

30Reviews

Claris International Inc.

Claris FileMaker

Take on digital transformation with Claris FileMaker. Quickly build custom apps that solve your business problems today — and tomorrow. Accelerate your business, unlock your team’s creative potential, and drive to better outcomes.

7.5

Composite
Score

+78

Emotional
Footprint

75%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

26Reviews

Creatio

Creatio Studio

Automate any internal processes – from document approval to collaboration on complex projects involving multiple teams. Creatio provides a complete set of tools to effectively manage business processes, including process modelling, execution, monitoring and analysis. Take advantage of industry best practices to ensure the maximum efficiency of business processes management at your organization.

7.5

Composite
Score

+80

Emotional
Footprint

68%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

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15+
pages

35Reviews

Kissflow Inc.

KissFlow BPM

KiSSFLOW is one of the most simplest of BPM Tools available to you, the intuitive 5-step workflow wizard makes designing every workflow process a joy, making it the mot preferred amongst top bpm softwares. The ability to integrate KiSSFLOW with numerous solutions used at work makes KiSSFLOW the ideal cloud bpm software at organisations looking to integrate and automated their workflows.

7.4

Composite
Score

+77

Emotional
Footprint

66%

Likeliness to
Recommend

Likeliness
to Recommend

23Reviews

Pegasystems Inc.

Pega BPM

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

7.3

Composite
Score

+78

Emotional
Footprint

70%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Product Report

15+
pages

For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.