Data Quadrant Awards 2022
Managed Detection & Response
SoftwareReviews names Covalence, ReliaQuest GreyMatter, Crowdstrike Falcon Platform, and eSentire as Managed Detection & Response Data Quadrant Award Winners.
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Managed Detection & Response
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
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A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
Field Effect
Covalence
Built from the ground-up to detect and respond to abnormal behaviour on endpoints, cloud services, and networks, Covalence MDR is a holistic cyber security solution that delivers visibility into the threats and risks facing your business—giving you the advantages of automated cyber security, backed by human intelligence. No matter the size of your team or where they work, Covalence extends across your entire IT infrastructure. It pinpoints the cyber threats and vulnerabilities targeting your business and delivers the information you need to respond—all from one user-friendly platform.
9.5
Composite
Score
Composite
Score
+99
Emotional
Footprint
Emotional
Footprint
99%
Likeliness to
Recommend
Likeliness
to Recommend
ReliaQuest
ReliaQuest GreyMatter
GreyMatter contextualizes ReliaQuest threat research, collective customer intelligence, and over 40 open source, government, and commercial feeds to create a comprehensive, actionable view of existing and emerging threats. Threat intelligence is automatically prioritized and optimized for your environment in a consumable format for your existing security controls. Drive faster threat detection, investigation and response with greater coverage across your SIEM, EDR, cloud, business and third-party applications.
9.2
Composite
Score
Composite
Score
+96
Emotional
Footprint
Emotional
Footprint
96%
Likeliness to
Recommend
Likeliness
to Recommend
Crowdstrike
Crowdstrike Falcon Platform
Detect, prevent and respond to attacks with next-generation endpoint protection delivered via the Falcon Platform.
9.1
Composite
Score
Composite
Score
+90
Emotional
Footprint
Emotional
Footprint
94%
Likeliness to
Recommend
Likeliness
to Recommend
eSentire
eSentire
eSentire is Managed Detection and Response, protecting your critical data and applications. It provides complete, multi-signal Managed Detection and Response providing 24/7 cutting-edge protection against cyber attackers that bypass traditional cybersecurity controls. eSentire MDR means high fidelity detection and unparalleled response. You shouldn’t settle for partial security, so we ingest multiple signals, correlating data across your network, endpoint, log, and cloud sources to disrupt threats before they impact your business.
9.0
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
92%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
ReliaQuest GreyMatter
Breadth of Features
eSentire
Business Value Created
Covalence
Ease of Customization
eSentire
Ease of Data Integration
Covalence
Ease of IT Administration
Covalence
Ease of Implementation
Covalence
Product Strategy and Rate of Improvement
Covalence
Quality of Features
Crowdstrike Falcon Platform
Usability and Intuitiveness
Covalence
Vendor Support
ReliaQuest GreyMatter
Vendor Capability Awards
Availability and Quality of Training
ReliaQuest GreyMatter
Breadth of Features
eSentire
Business Value Created
Covalence
Ease of Customization
eSentire
Ease of Data Integration
Covalence
Ease of IT Administration
Covalence
Ease of Implementation
Covalence
Product Strategy and Rate of Improvement
Covalence
Quality of Features
Crowdstrike Falcon Platform
Usability and Intuitiveness
Covalence
Vendor Support
ReliaQuest GreyMatter
Other Evaluated Vendors
Cynet
Cynet 360
The Cynet security platform correlates and analyzes indicators across all fronts of the organization – networks, files, users and endpoints – to establish risk-ranking and hone in on previously unidentified threats.
8.6
Composite
Score
Composite
Score
+95
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
Alert Logic
Alert Logic MDR
Alert Logic delivers white-glove managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic’s proprietary managed detection and response platform and team of security experts deliver outcome-based security by collecting network traffic and more than 140 billion log messages each day, providing coverage across both vulnerabilities and attacks by bringing together asset visibility and security analytics for networks, applications, and endpoints in on-premises, hybrid, and cloud environments.
8.4
Composite
Score
Composite
Score
+97
Emotional
Footprint
Emotional
Footprint
86%
Likeliness to
Recommend
Likeliness
to Recommend
Netsurion
Netsurion
Netsurion’s Managed Threat Protection solution provides the necessary synergy between people, process, and technology to truly deliver world-class cybersecurity today. To be covered today, you have to PREVENT, DETECT, and RESPOND to active threats and even PREDICT future attacks before they happen. Yet even more than ever, your business relies on digital and remote capabilities. You need to run fast and lean but cannot afford to risk gaps in cybersecurity and secure networking. Effective cybersecurity requires multiple layers of security controls and the right combination of technology and expertise.
8.3
Composite
Score
Composite
Score
+83
Emotional
Footprint
Emotional
Footprint
89%
Likeliness to
Recommend
Likeliness
to Recommend
Rapid7
Rapid7 Managed Detection and Response
Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.
7.9
Composite
Score
Composite
Score
+84
Emotional
Footprint
Emotional
Footprint
78%
Likeliness to
Recommend
Likeliness
to Recommend
Sophos
Sophos Managed Detection and Response
Sophos Managed Threat Response (MTR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service. Built on our Intercept X Advanced with EDR technology, Sophos MTR fuses machine learning technology and expert analysis for improved threat hunting and detection, deeper investigation of alerts, and targeted actions to eliminate threats with speed and precision.
7.8
Composite
Score
Composite
Score
+77
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
For the full press release, click here. For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
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