Data Quadrant Awards 2018

Application Performance Management

SoftwareReviews names SolarWinds Server & Application Monitor, Micro Focus APM, and IBM Cloud APM as Application Performance Management Data Quadrant Award Winners.

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Application Performance Management

Data Quadrant

Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Read The In-Depth Report

A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.

user satisfaction rankings
|
vendor capability comparisons
|
business value scores
|
individual feature evaluations
|
emotional connection to products

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30+ pages

Application Performance Management Data Quadrant

Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.

Evaluate the Complete

Software Experience

When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.

Product Features and Satisfaction

The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.

Vendor Experience and Capabilities

The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).

Gold Medalists

26Reviews

SolarWinds

SolarWinds Server & Application Monitor

SolarWinds® Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack.

8.4

Composite
Score

+85

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

24Reviews

Micro Focus

Micro Focus APM

Micro Focus APM solutions provide a 360° view to ensure the performance of desktop, web, and mobile apps in your on-premise, cloud, or hybrid environments. Micro Focus Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile.

8.3

Composite
Score

+85

Emotional
Footprint

78%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

64Reviews

IBM

IBM Cloud APM

IBM® Cloud Application Performance Management (APM) is an IT service management software designed to efficiently monitor, analyze and manage cloud, on-premises and hybrid applications and IT infrastructure. IBM's application performance management solutions can identify bottlenecks and quickly detect the root cause of your application performance problems.

8.1

Composite
Score

+82

Emotional
Footprint

84%

Likeliness to
Recommend

Likeliness
to Recommend

Write a Review

Vendor Capability Awards

Availability and Quality of Training

Micro Focus APM

Breadth of Features

SolarWinds Server & Application Monitor

Business Value Created

SolarWinds Server & Application Monitor

Ease of Customization

Micro Focus APM

Ease of Data Integration

IBM Cloud APM

Ease of IT Administration

Splunk Application Performance Insights

Ease of Implementation

Micro Focus APM

Product Strategy and Rate of Improvement

SolarWinds Server & Application Monitor

Quality of Features

Splunk Application Performance Insights

Usability and Intuitiveness

Splunk Application Performance Insights

Vendor Support

Dynatrace Digital Performance Platform

Vendor Capability Awards

Availability and Quality of Training

Micro Focus APM

Breadth of Features

SolarWinds Server & Application Monitor

Business Value Created

SolarWinds Server & Application Monitor

Ease of Customization

Micro Focus APM

Ease of Data Integration

IBM Cloud APM

Ease of IT Administration

Splunk Application Performance Insights

Ease of Implementation

Micro Focus APM

Product Strategy and Rate of Improvement

SolarWinds Server & Application Monitor

Quality of Features

Splunk Application Performance Insights

Usability and Intuitiveness

Splunk Application Performance Insights

Vendor Support

Dynatrace Digital Performance Platform

Write a Review

For the full press release, click here. For the full list of vendors in this space, click here.

SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).

Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.