OpenText APM Logo
OpenText APM Logo
OpenText Corporation

OpenText APM

7.6 /10
Category
OpenText APM
7.6 /10

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

83 Likeliness to Recommend

1
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
9% Neutral
90% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Reliable

Feature Ratings

Average 82

Enterprise Cloud Platform Support

91

Non-Commodity Operating Systems

89

Application Discovery

89

Domain-Centric AI/ML

89

Domain-Agnostic AI/ML

86

Scalability

84

Transaction Request Performance

84

Application Request Tracing

83

Server Monitoring

83

Synthetic Monitoring (RUM)

83

Error Reporting

82

Vendor Capability Ratings

Average 79

Quality of Features

83

Ease of Implementation

83

Breadth of Features

82

Business Value Created

80

Ease of Customization

79

Ease of IT Administration

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of Data Integration

77

Availability and Quality of Training

76

OpenText APM Reviews

Atharva K.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

One of the best!!!

Likeliness to Recommend

8 /10

What differentiates OpenText APM from other similar products?

It has capabilities such as it can run on prem as well as on cloud

What is your favorite aspect of this product?

The capability to run on cloud The automated reporting for performance and tool's which automatically finds out if there is any issue in the system

What do you dislike most about this product?

The leaning curve is steep and the cost is on the higher side

What recommendations would you give to someone considering this product?

The overall product is good and it will definitely help you to improve the system performance. But since the learning curve is steep training the people might be an issue.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Megan S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Unveiling the Performance Puzzle

Likeliness to Recommend

9 /10

What differentiates OpenText APM from other similar products?

Many APM tools offer basic monitoring, but OpenText APM goes a step further with its built-in AIOps (Artificial Intelligence for IT Operations) capabilities. This allows for proactive problem identification and even automated remediation in some cases

What is your favorite aspect of this product?

OpenText APM's AI is like a Sherlock Holmes for application performance issues. It doesn't just tell you there's a problem; it helps you pinpoint the root cause. This saves our IT team a ton of time troubleshooting and allows us to resolve performance issues quickly

What do you dislike most about this product?

While OpenText APM excels at monitoring our internal systems, visibility into third-party applications integrated with our platform can be a bit limited.

What recommendations would you give to someone considering this product?

If you're a CIO or IT director in retail, and application performance is a top priority, then OpenText APM is definitely worth considering.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Security Protects

Sarah Z.

  • Role: Public Sector
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Micro Focus is great!

Likeliness to Recommend

8 /10

What differentiates OpenText APM from other similar products?

The team can easily coordinate from various locations and on various platforms thanks to the simple and intuitive Micro Focus Filr functionalities. Excellent editing capabilities are offered for files, and Micro Focus Filr makes it simple to decide how to share files safely with specific users on a variety of devices.

What is your favorite aspect of this product?

A good application for sharing huge amounts of info is Micro Focus. It enables users to give invitations to those who will be receiving documents, drawings, reports, etc. Once a team member (or several team members) has access to shared data, they can either watch it without commenting or add their comments and contributions to the shared file site. When the inviting party determines the invitee’s degree of access, this happens. If necessary, the inviter may also specify a time when this access expires or leave it open-ended for the duration of the endeavor.

What do you dislike most about this product?

Controls for desktop applications’ file synchronization. For instance, if someone were to attempt to clean up their local hard disk, they might delete files from Filr. An admin should be informed of such an event so they can authorize it before it takes place.

What recommendations would you give to someone considering this product?

You are fortunate if you are concerned about someone else hosting your cloud storage. The cloud storage utility Micro Focus Filr is excellent. This program is easy to use and well-encrypted. Very comparable to Microsoft Onedrive and Dropbox.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Slower Product Innovation

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