Zoom for Healthcare Logo
Zoom for Healthcare Logo
Zoom Video Communications, Inc.

Zoom for Healthcare

7.4 /10
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In Partnership With SelectHub

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Zoom for Healthcare
7.4 /10

What is Zoom for Healthcare?

Zoom for healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations. A variety of applications including telehealth, collaborative healthcare, medical education, and population based care are affectively being utilized across the healthcare continuum to patients around the globe.

Company Details

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Zoom for Healthcare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom for Healthcare.

85 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom for Healthcare?

0% Negative
14% Neutral
86% Positive

Pros

  • Fair
  • Security Protects
  • Respectful
  • Altruistic

Feature Ratings

Average 82

Medical Records Integration

89

Patient/ Physician Scheduling

87

Live Chat

83

Mobile

83

Medical Billing

82

File Sharing Collaboration

82

Prescription Tools

82

Voice and Video Collaboration

79

Waiting Room

77

Data Security

75

Vendor Capability Ratings

Average 79

Ease of IT Administration

89

Ease of Implementation

85

Vendor Support

84

Usability and Intuitiveness

83

Breadth of Features

81

Quality of Features

81

Ease of Data Integration

80

Availability and Quality of Training

80

Business Value Created

77

Ease of Customization

72

Product Strategy and Rate of Improvement

71

Zoom for Healthcare Reviews

Massimo C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Robust Telemedicine App

Likeliness to Recommend

9 /10

What differentiates Zoom for Healthcare from other similar products?

The speed in sharing health care communications is paramount

What is your favorite aspect of this product?

The dynamics in recording patients information is exclusive

What do you dislike most about this product?

The extensive nature of heath care communication is paramount

What recommendations would you give to someone considering this product?

The experience with this telemedicine solution is effective

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Saves Time

Catherine S.

  • Role: Student Academic
  • Industry: Biotechnology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Very intuitive but basic

Likeliness to Recommend

8 /10

What differentiates Zoom for Healthcare from other similar products?

It is much more intuitive to use compared to similar platforms designed for this purpose.

What is your favorite aspect of this product?

The ease of connecting to a call and sharing documents/chats within a call. It is also secure and the waiting room allows for privacy among meeting members.

What do you dislike most about this product?

Pretty basic. I would like to see more new features added as it hasn't changed much over the last couple years.

What recommendations would you give to someone considering this product?

Get to know where all the buttons/functions are before connecting to a real meeting

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Justin D.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Love this solution!

Likeliness to Recommend

9 /10

What differentiates Zoom for Healthcare from other similar products?

easy to use!

What is your favorite aspect of this product?

robust technology and a great mobile app

What do you dislike most about this product?

could be a cleaner dashboard

What recommendations would you give to someone considering this product?

try it and you won't regret it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity