Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Harshbir S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Zoho Social - Versatile Software

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho social offers a modern and organized interface for social media management and analytics.It makes unique from other similar products as Zoho Social covers all of the bases for social media managers.It stands out with its new pause post feature.

What is your favorite aspect of this product?

Zoho Social's publishing calendar gives a great overview of scheduled social posts which is the favourite aspect of this product.The integration opportunities are excellent, and can even be remarkably cheap if you look into the Zoho One license.

What do you dislike most about this product?

Zoho Social can improve in limited post approval process.

What recommendations would you give to someone considering this product?

For business which are existing or new can definitely upgrade with Zoho Social as continuously improved its product offerings.Zoho Social integrates fluidly with its CRM and collaboration functionality and is a solid solution for zoho CRM users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kalungi C.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Zoho social pricing is fair and affordable

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho social has the collaboration features that help team Discuss popular posts, share custom reports, or plan a campaign together. Make decisions faster and save time while maintaining affordability for the tool

What is your favorite aspect of this product?

I like the inbox feature of Zoho social that collects all messages across different social media platforms in one place, makes responding to them easier and convenient

What do you dislike most about this product?

Pricing can be expensive for small businesses to use the solution, and this can affect the ROI of the business in the long run

What recommendations would you give to someone considering this product?

Zoho social is good for social media management and collaboration

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Manokh H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

I find it a very fantastic product.

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

1. Affordable pricing 2. Native integration with Zoho Ecosystem 3. Advanced collaboration features 4. Robust publishing features 5. Listening and Monitoring tools

What is your favorite aspect of this product?

What I really like about Zoho Social is how it connects so easily with other Zoho apps, especially Zoho CRM. It makes everything feel streamlined, so you can manage your social media and customer interactions in one place without jumping between different tools. For a business, that kind of integration saves a ton of time and makes managing everything—from social posts to customer engagement—super smooth. It's like having all your tools work together, which just makes life easier.

What do you dislike most about this product?

I like this product. No dislike from my side.

What recommendations would you give to someone considering this product?

1. Great for Zoho users 2. Budget friendly 3. Start with a free trial 4. Think long term 5. Collaboration features

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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