Zoho Bookings Logo Award Winner Product Badge
Zoho Bookings Logo Award Winner Product Badge
Zoho

Zoho Bookings

8.7 /10
Category
Zoho Bookings
8.7 /10

What is Zoho Bookings?

Zoho Bookings is a dedicated scheduler that doubles as a website-compatible booking page. That means your customers can sign up for discovery calls with you at any time and they can access your booking page from their mobile devices.

Company Details


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Awards & Recognition

Zoho Bookings won the following awards in the Appointment Scheduling category

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Zoho Bookings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Bookings.

93 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Bookings?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Feature Ratings

Average 89

3rd Party Integration

91

Scheduling Link Creation

90

Automated Notifications

88

Real-Time Calendar View

88

Customizable Branding

88

Calendar Integration

88

Availability Preferences

87

Payment Processing

87

Analytics and Reporting

87

Mobile

84

Vendor Capability Ratings

Average 86

Business Value Created

89

Ease of Implementation

88

Ease of Customization

88

Quality of Features

86

Vendor Support

86

Breadth of Features

85

Usability and Intuitiveness

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Ease of Data Integration

84

Availability and Quality of Training

83

Zoho Bookings Reviews

Samuel K.

  • Role: C-Level
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Streamlined Scheduling with Great Features

Likeliness to Recommend

10 /10

What differentiates Zoho Bookings from other similar products?

What truly sets Zoho Bookings apart for me is the automated reminders. They help reduce no-shows and keep everything so organized. Plus, the payment processing feature is a real game-changer; being able to accept payments right during the booking process simplifies everything.

What is your favorite aspect of this product?

My favorite aspect of Zoho Bookings has to be the automated reminders. They take so much pressure off my shoulders.

What do you dislike most about this product?

While I appreciate the depth of functionality, it took me some time to fully grasp everything, especially the more complex settings. I wish there were more intuitive guides or tutorials to help new users get up to speed more quickly. It’s a minor hurdle, but it can be a bit frustrating when you just want to dive in and start using the tool.

What recommendations would you give to someone considering this product?

If you’re considering Zoho Bookings, I’d recommend spending some time customizing the booking forms and experimenting with the integrations to see how they fit into your workflow.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harley S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great Product, gives value for money.

Likeliness to Recommend

9 /10

What differentiates Zoho Bookings from other similar products?

Zoho Bookings has the ability to manage bookings for multiple locations from a single platform, making it ideal for businesses with several branches or service points.

What is your favorite aspect of this product?

Zoho Bookings has a user-friendly interface that simplifies the booking process for both customers and administrators.

What do you dislike most about this product?

While it integrates well with Zoho products, integration options with third-party tools could be expanded.

What recommendations would you give to someone considering this product?

Assess your specific booking and scheduling needs to determine if Zoho Bookings' features align with your requirements, especially if you are already using Zoho products.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Amir H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Zoho booking is easy to deploy

Likeliness to Recommend

10 /10

What differentiates Zoho Bookings from other similar products?

It has appointment reminders that reminds me of all my appointments so that I cannot miss any appointment. Also comes with a good customization of the booking page which lets me to customize the booking page with our own branding

What is your favorite aspect of this product?

I like the simple integration of the tool with Zoho calendar and Google calendars that synchronizes my appointments and schedules from my calendar. Also the pricing of the tool is fair

What do you dislike most about this product?

I have seen any technical issue with this tool, However, the pricing of the tool for team needs to be decreased to enable smaller businesses to use the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend this appointment tool because it is easy and fast

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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