What is Zoho Bookings?
Zoho Bookings is a dedicated scheduler that doubles as a website-compatible booking page. That means your customers can sign up for discovery calls with you at any time and they can access your booking page from their mobile devices.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Bookings?
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
3rd Party Integration
Scheduling Link Creation
Automated Notifications
Real-Time Calendar View
Customizable Branding
Calendar Integration
Availability Preferences
Payment Processing
Analytics and Reporting
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Customization
Quality of Features
Vendor Support
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Zoho Bookings Reviews
Samuel K.
- Role: C-Level
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Oct 2024
Streamlined Scheduling with Great Features
Likeliness to Recommend
What differentiates Zoho Bookings from other similar products?
What truly sets Zoho Bookings apart for me is the automated reminders. They help reduce no-shows and keep everything so organized. Plus, the payment processing feature is a real game-changer; being able to accept payments right during the booking process simplifies everything.
What is your favorite aspect of this product?
My favorite aspect of Zoho Bookings has to be the automated reminders. They take so much pressure off my shoulders.
What do you dislike most about this product?
While I appreciate the depth of functionality, it took me some time to fully grasp everything, especially the more complex settings. I wish there were more intuitive guides or tutorials to help new users get up to speed more quickly. It’s a minor hurdle, but it can be a bit frustrating when you just want to dive in and start using the tool.
What recommendations would you give to someone considering this product?
If you’re considering Zoho Bookings, I’d recommend spending some time customizing the booking forms and experimenting with the integrations to see how they fit into your workflow.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
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Harley S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great Product, gives value for money.
Likeliness to Recommend
What differentiates Zoho Bookings from other similar products?
Zoho Bookings has the ability to manage bookings for multiple locations from a single platform, making it ideal for businesses with several branches or service points.
What is your favorite aspect of this product?
Zoho Bookings has a user-friendly interface that simplifies the booking process for both customers and administrators.
What do you dislike most about this product?
While it integrates well with Zoho products, integration options with third-party tools could be expanded.
What recommendations would you give to someone considering this product?
Assess your specific booking and scheduling needs to determine if Zoho Bookings' features align with your requirements, especially if you are already using Zoho products.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Amir H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Zoho booking is easy to deploy
Likeliness to Recommend
What differentiates Zoho Bookings from other similar products?
It has appointment reminders that reminds me of all my appointments so that I cannot miss any appointment. Also comes with a good customization of the booking page which lets me to customize the booking page with our own branding
What is your favorite aspect of this product?
I like the simple integration of the tool with Zoho calendar and Google calendars that synchronizes my appointments and schedules from my calendar. Also the pricing of the tool is fair
What do you dislike most about this product?
I have seen any technical issue with this tool, However, the pricing of the tool for team needs to be decreased to enable smaller businesses to use the tool
What recommendations would you give to someone considering this product?
Yes, I would recommend this appointment tool because it is easy and fast
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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