In Partnership With SelectHub
What is Tyler Technologies Enterprise ERP?
Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.
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In Partnership With SelectHub
Tyler Technologies Enterprise ERP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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78 Likeliness to Recommend
4
Since last award
91 Plan to Renew
4
Since last award
74 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tyler Technologies Enterprise ERP?
Pros
- Respectful
- Inspires Innovation
- Enables Productivity
- Performance Enhancing
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Procurement Management
Governance Risk and Compliance
Industry Specific Capabilities
Accounting and Financial Management
Job and Project Management
Supply Chain Management
Service Management
BI and Performance Management
Human Capital Management
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Tyler Technologies Enterprise ERP Reviews
David L.
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to use, but long implementation
Likeliness to Recommend
What differentiates Tyler Technologies Enterprise ERP from other similar products?
Well known to the organization
What is your favorite aspect of this product?
No longer a fat client, centrally managed
What do you dislike most about this product?
On premium solution forced to used external cloud based Octa authentication. If internet connection is broken, can't access system even though it is based on-site
What recommendations would you give to someone considering this product?
Leverage at independent third party company for contract negotiations and implementation
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eric C.
- Role: C-Level
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Sep 2024
The support is lacking
Likeliness to Recommend
What differentiates Tyler Technologies Enterprise ERP from other similar products?
Tyler has less support
What is your favorite aspect of this product?
None of the features
What do you dislike most about this product?
The support
What recommendations would you give to someone considering this product?
To demo others
Cons
- Inhibits Innovation
- Less Reliable
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
Sylvia H.
- Role: Human Resources
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Feb 2024
worst HRIS and payroll system I've ever experience
Likeliness to Recommend
What differentiates Tyler Technologies Enterprise ERP from other similar products?
It's terrible, stay far far away from this system.
What is your favorite aspect of this product?
There was no favorite
What do you dislike most about this product?
HRIS and Payroll
What recommendations would you give to someone considering this product?
Avoid this system for HRIS and Payroll. Accounting and Finance also have limited features. It does not prevent duplicate data entry of invoices to be paid! HRIS is limited functionality, payroll is riddled with errors, reports are horrible, there are not ACA or benefits functions.
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
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