Tyler Technologies Enterprise ERP Logo
Tyler Technologies Enterprise ERP Logo
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

7.1 /10
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Tyler Technologies Enterprise ERP
7.1 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

78 Likeliness to Recommend

4
Since last award

91 Plan to Renew

4
Since last award

74 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

9% Negative
2% Neutral
89% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Enables Productivity
  • Performance Enhancing

Cons

  • Under Delivered

Feature Ratings

Average 77

Analytics and Reporting

80

Procurement Management

78

Governance Risk and Compliance

78

Industry Specific Capabilities

76

Accounting and Financial Management

76

Job and Project Management

75

Supply Chain Management

75

Service Management

75

BI and Performance Management

74

Human Capital Management

69

Vendor Capability Ratings

Average 73

Quality of Features

77

Usability and Intuitiveness

76

Business Value Created

74

Ease of Customization

74

Ease of Data Integration

74

Breadth of Features

73

Ease of IT Administration

72

Ease of Implementation

72

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

71

Vendor Support

70

Tyler Technologies Enterprise ERP Reviews

David L.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, but long implementation

Likeliness to Recommend

8 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Well known to the organization

What is your favorite aspect of this product?

No longer a fat client, centrally managed

What do you dislike most about this product?

On premium solution forced to used external cloud based Octa authentication. If internet connection is broken, can't access system even though it is based on-site

What recommendations would you give to someone considering this product?

Leverage at independent third party company for contract negotiations and implementation

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Eric C.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The support is lacking

Likeliness to Recommend

1 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler has less support

What is your favorite aspect of this product?

None of the features

What do you dislike most about this product?

The support

What recommendations would you give to someone considering this product?

To demo others

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

worst HRIS and payroll system I've ever experience

Likeliness to Recommend

1 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

It's terrible, stay far far away from this system.

What is your favorite aspect of this product?

There was no favorite

What do you dislike most about this product?

HRIS and Payroll

What recommendations would you give to someone considering this product?

Avoid this system for HRIS and Payroll. Accounting and Finance also have limited features. It does not prevent duplicate data entry of invoices to be paid! HRIS is limited functionality, payroll is riddled with errors, reports are horrible, there are not ACA or benefits functions.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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