What is ThinSoft for YMCA?
ThinSoft for YMCA is a software solution developed with the help of partnering YMCAs to manage and integrate all of the business components of a YMCA organization, including membership, programs, fundraising, child care, camp, volunteer tracking, back office and front desk tasks. It's an easy-to-use, customizable solution that enhances staff productivity and efficiency, which positively impacts the customer/member experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
73 Likeliness to Recommend
86 Plan to Renew
68 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+44 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ThinSoft for YMCA?
Pros
- Caring
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Under Delivered
- Less Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Volunteer or Member Portal
Accounting and Financial Management
Account and Contact Management
Fundraising Management
Marketing Analytics
Membership Management
Analytics and Reporting
Registration Management
Mobile Customer Care
Multi Channel Support
Program Management
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Business Value Created
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
ThinSoft for YMCA Reviews
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2021
Great product at a fair price.
Likeliness to Recommend
Pros
- Trustworthy
- Saves Time
- Respectful
- Continually Improving Product
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