In Partnership With SelectHub
What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.
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In Partnership With SelectHub
Tableau CRM Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Tableau CRM Analytics.
85 Likeliness to Recommend
93 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Security Protects
- Performance Enhancing
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
BI Platform Administration
Data Connectors and Data Mashup
Operational Reporting Capabilities
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Availability and Quality of Training
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Tableau CRM Analytics Reviews
Zain K.
- Role: Finance
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Best visuals, Never disappoints.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
User friendly Data integration is easy Data visualisation is top notch.
What is your favorite aspect of this product?
Visulizations
What do you dislike most about this product?
Data modelling.
What recommendations would you give to someone considering this product?
Easy to use, User friendly UI, Data integration is pretty easy, Visuals are the best.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Vipul S.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: Initial Implementation
Submitted Oct 2024
Powerful integration, but needs user training.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau CRM Analytics differentiates itself through its seamless integration with Salesforce, enabling real-time insights directly within the CRM environment. Its user-friendly interface, robust data visualization tools, and AI-driven analytics empower users to derive actionable insights quickly, making data analysis accessible across all levels of an organization.
What is your favorite aspect of this product?
My favorite aspect of Tableau CRM Analytics is its intuitive interface, which allows users to create visually engaging dashboards effortlessly. The seamless integration with Salesforce enhances accessibility, enabling teams to leverage real-time data insights for informed decision-making, driving productivity and collaboration.
What do you dislike most about this product?
The most frustrating aspect of Tableau CRM Analytics is its reliance on Salesforce for full functionality, which can limit accessibility for users outside that ecosystem. Additionally, some advanced features require a learning curve, making it challenging for new users to fully utilize the platform without adequate training.
What recommendations would you give to someone considering this product?
I recommend ensuring your organization is deeply integrated with Salesforce to maximize Tableau CRM Analytics' value. Invest in comprehensive training for users to navigate its features effectively. Additionally, leverage the community resources and support for best practices, which can greatly enhance user experience and adoption.
Pros
- Caring
- Respectful
- Altruistic
- Client's Interest First
Please tell us why you think this review should be flagged.
Chetan K.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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