Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

8.3 /10
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Tableau CRM Analytics
8.3 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

85 Likeliness to Recommend

93 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

1% Negative
9% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Dashboard

86

Data Exploration and Visualization

84

BI Security

82

Collaboration

81

Self Service and Ad Hoc Capabilities

81

Intelligent Alerts and Notifications

81

BI Platform Administration

79

Data Connectors and Data Mashup

78

Operational Reporting Capabilities

78

Mobile

78

Vendor Capability Ratings

Average 80

Quality of Features

84

Ease of Implementation

83

Business Value Created

83

Breadth of Features

80

Ease of Data Integration

80

Ease of Customization

80

Ease of IT Administration

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

77

Availability and Quality of Training

75

Tableau CRM Analytics Reviews

Zain K.

  • Role: Finance
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Best visuals, Never disappoints.

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

User friendly Data integration is easy Data visualisation is top notch.

What is your favorite aspect of this product?

Visulizations

What do you dislike most about this product?

Data modelling.

What recommendations would you give to someone considering this product?

Easy to use, User friendly UI, Data integration is pretty easy, Visuals are the best.

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Vipul S.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Powerful integration, but needs user training.

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau CRM Analytics differentiates itself through its seamless integration with Salesforce, enabling real-time insights directly within the CRM environment. Its user-friendly interface, robust data visualization tools, and AI-driven analytics empower users to derive actionable insights quickly, making data analysis accessible across all levels of an organization.

What is your favorite aspect of this product?

My favorite aspect of Tableau CRM Analytics is its intuitive interface, which allows users to create visually engaging dashboards effortlessly. The seamless integration with Salesforce enhances accessibility, enabling teams to leverage real-time data insights for informed decision-making, driving productivity and collaboration.

What do you dislike most about this product?

The most frustrating aspect of Tableau CRM Analytics is its reliance on Salesforce for full functionality, which can limit accessibility for users outside that ecosystem. Additionally, some advanced features require a learning curve, making it challenging for new users to fully utilize the platform without adequate training.

What recommendations would you give to someone considering this product?

I recommend ensuring your organization is deeply integrated with Salesforce to maximize Tableau CRM Analytics' value. Invest in comprehensive training for users to navigate its features effectively. Additionally, leverage the community resources and support for best practices, which can greatly enhance user experience and adoption.

Pros

  • Caring
  • Respectful
  • Altruistic
  • Client's Interest First

Chetan K.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Caring
  • Saves Time
  • Fair

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