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Systema Software Logo
Insurity

Systema Software

Composite Score
7.3 /10
CX Score
7.4 /10
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In Partnership With SelectHub

Claim Software
Category
Systema Software
7.3 /10

What is Systema Software?

SIMS Claims™ is a pure browser-based system, and was built by experienced enterprise system architects with direct input from a knowledgeable group of seasoned Insurance professionals. The system provides a complete set of out-of-the-box functionality enabling claims organizations to reduce expenses and increase productivity. SIMS Also provides the flexibility companies need to configure the application to meet their unique business needs.

Company Details

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Systema Software Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Systema Software?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Helps Innovate

Feature Ratings

Average 85

Workflow Management

93

Audit Management

88

Document Management

88

Claims Management

86

Case Management

85

Collaboration

84

Risk and Fraud Assessment

82

Policy Management

82

Analytics and Reporting

82

Adjudication Process

81

Compliance Management

76

Vendor Capability Ratings

Average 79

Vendor Support

93

Usability and Intuitiveness

85

Ease of Data Integration

83

Availability and Quality of Training

82

Ease of IT Administration

81

Business Value Created

80

Ease of Implementation

78

Ease of Customization

78

Quality of Features

73

Breadth of Features

70

Product Strategy and Rate of Improvement

69

Systema Software Reviews

Sourav K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Solid and Reliable Tool,Improves Workflows Fast,He

Likeliness to Recommend

9 /10

What differentiates Systema Software from other similar products?

Faster customization, strong support, and smoother workflow automation than other products.

What is your favorite aspect of this product?

Option 1: My favorite aspect is how easy it is to customize workflows without needing heavy IT support. Option 2: The best part is its smooth and intuitive interface, which makes daily tasks much faster. Option 3: I like the strong support and quick response from the team whenever we need help. Option 4: The flexibility and automation features are my favorite because they save a lot of time.

What do you dislike most about this product?

Option 1 (Neutral–Professional): The thing I dislike most is that some integrations take extra time and require more manual setup than expected. Option 2 (Soft Criticism): Sometimes the system feels a bit slow during heavy data processing, which affects productivity. Option 3 (Direct): Some features are not very intuitive at first, and new users need time to understand them.

What recommendations would you give to someone considering this product?

Option 1 – Professional I would recommend taking time to explore the workflow and automation features because they add real value. Also, make sure to plan your integrations early so the setup goes smoothly. Option 2 – Simple & Direct It’s a strong product, but take a proper demo and understand the workflows. If you set it up right, it performs very well. Option 3 – Friendly Tone Give it a try with a guided walkthrough. Once you learn the system’s flow, it becomes very efficient and easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Almas S.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Apr 2025

Managing wholesale and direct to consumer sales

Likeliness to Recommend

10 /10

What differentiates Systema Software from other similar products?

Robust architecture for customized business solutions. ERP solutions and more

What is your favorite aspect of this product?

Core platforma

What do you dislike most about this product?

Nothing is there

What recommendations would you give to someone considering this product?

Integration and core platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Victor N.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

Efficient but Could Use Improvements"

Likeliness to Recommend

8 /10

What differentiates Systema Software from other similar products?

Specialization in Claims Management

What is your favorite aspect of this product?

Its automation and workflow efficiency stand out the most

What do you dislike most about this product?

The user interface could be more intuitive and modern

What recommendations would you give to someone considering this product?

Consider Training Needs

Pros

  • Performance Enhancing
  • Fair
  • Reliable
  • Trustworthy