What is Square Payments?
Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
90 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square Payments?
Pros
- Respectful
- Security Protects
- Caring
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credit Card Processing
Recurring Payments
Security
Mobile Payments
POS Integration
Reporting Analytics
Digital Wallet Integration
POS Verification
E-Commerce Integration
Multi Currency
Customer Support
Vendor Capability Ratings
Ease of Customization
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Square Payments Reviews
Gavin P.
- Role: C-Level
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jun 2024
Stable product, poor support and lacking API data
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Flat rate for all card types.
What is your favorite aspect of this product?
Easy to use interface
What do you dislike most about this product?
Cannot access a detailed payment log of the payments made via API.
What recommendations would you give to someone considering this product?
Good for POS retail, not so good for international e commerce.
Pros
- Respectful
- Security Protects
- Trustworthy
- Efficient Service
Cons
- Inhibits Innovation
- Commodity Features
- Less Effective Service
Please tell us why you think this review should be flagged.
Derek L.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2024
Square is incredibly easy to use!
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square is by far the easiest payment processor I have used.
What is your favorite aspect of this product?
Square is incredibly intuitive and easy to use.
What do you dislike most about this product?
I think the reporting could be better.
What recommendations would you give to someone considering this product?
Go for it, I have not found anything better for processing mobile payments.
Pros
- Reliable
- Performance Enhancing
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
Jack H.
- Role: Operations
- Industry: Manufacturing
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Payments Made Simple !!
Likeliness to Recommend
What differentiates Square Payments from other similar products?
From other payment platforms i have used, Square offers a minimalist approach to taking payments from clients whilst retaining all the key relevant features needed, where as other platforms are often difficult to navigate and cluttered
What is your favorite aspect of this product?
My favourite aspect would be the ability to take payments instantly, we are a garage equipment company and have engineers on site across the country this allows is to take instantaneous payments without the need of bank transfers and other lengthy delays with traditional payment methods
What do you dislike most about this product?
There is not much to dislike about the product, the only thing i do not like is if you wish to send a payment link it has to be done via a mobile phone number rather than a email
What recommendations would you give to someone considering this product?
I would advise anybody exploring a new payment platform to give Square a try, it is easy to use, adds value to your business and the customer support is second to none
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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