What is ServiceNow CMDB?
ServiceNow Configuration Management Database (CMDB) gives you crucial information about your digital services and the infrastructure that supports them. It enables your key operational processes, helping you to predict, prevent, and resolve service outages, minimize the risk of changes, and respond quickly to end users. And, as CMDB evolves seamlessly into ServiceNow Service Graph—the ServiceNow next-generation system of record—it becomes even more mission critical.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceServiceNow CMDB Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ServiceNow CMDB.
88 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow CMDB?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Auditing
Auto-Discovery
Role-Based Access
Integrations
Analytics and Reporting
CI Attribute Detailing
Assign Dispositions
Predictive Analytics
License Management
Dependency Mapping
Vendor Capability Ratings
Ease of Customization
Business Value Created
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Vendor Support
Ease of IT Administration
ServiceNow CMDB Reviews
Shashikant P.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Nice product, easy to use
Likeliness to Recommend
What differentiates ServiceNow CMDB from other similar products?
easy to use, good GUI interface which give you feel likw you have used this software earlier also while using first time
What is your favorite aspect of this product?
link easy managing with rich GUI interface
What do you dislike most about this product?
little bit slow while using
What recommendations would you give to someone considering this product?
please use and see as its fits in my environment, you need to chek yous.
Pros
- Helps Innovate
- Inspires Innovation
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Bughtha Prakash R.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted May 2024
Service Now - Easy to use tool
Likeliness to Recommend
What differentiates ServiceNow CMDB from other similar products?
It has great interface with easy to use tool and it keeps track of all our CAF (Contract Approval Form) which are going to expire and gives us notification on date. It also provides us report for all contracts and helps us to understand workflow accordingly.
What is your favorite aspect of this product?
Reporting of CAF's and tracking of CAF's.
What do you dislike most about this product?
Nothing to dislike.
What recommendations would you give to someone considering this product?
I would suggest others to use this products and get most of the services.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rohit R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.