What is Second Nature?
Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Second Nature?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Application Integration
Video Practice
AI Simulation Training
Gamification
Dashboards, Analytics and Reporting
Coaching Records
AI Feedback
Custom Scorecard Templates
Coaching Notes
Call Ingestion
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Business Value Created
Quality of Features
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Second Nature Reviews
Robert S.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2023
Sharp IA for training sales representatives
Likeliness to Recommend
What differentiates Second Nature from other similar products?
Second Nature is very interactive and helpful when it comes to the script portion of training.
What is your favorite aspect of this product?
It permits more resources for agents to get practice with the sales process and I like the unlimited training attempts.
What do you dislike most about this product?
AI can glitch sometimes if you aren't specific enough and this can lead to a improper response.
What recommendations would you give to someone considering this product?
Second Nature will help agents become confident talking about your products and selling them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ihasan J.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
My Experience Using Second Nature
Likeliness to Recommend
What differentiates Second Nature from other similar products?
What makes this sales coaching software a must have is how effective and thorough it is when it comes to handling the sales team and training
What is your favorite aspect of this product?
The software makes training sales team easy With the software in place, we have realized increased sales It's an easy to use solution
What do you dislike most about this product?
Well, I can't think of any as it has been flawless
What recommendations would you give to someone considering this product?
I recommend Second Nature as it's affordable and get the work done. It's best Tool for training the sales team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
William J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
improve skills and increase success in sales
Likeliness to Recommend
What differentiates Second Nature from other similar products?
I can say that this platform is impressive in many aspects. Unlike others, artificial intelligence is better developed, I like that it is helping enormously to improve the sales skills of team members
What is your favorite aspect of this product?
This platform provides an AI-powered tool to improve presentations and make them more effective. We had fluency and gaps in our sales presentations, and this tool helped us improve the process. The ability to track the pace of the discussion, analyze speech and keywords, as well as detect silences and paraphrases is impressive.
What do you dislike most about this product?
it still feels like you're talking to an AI, and that can be a bit weird at times. I wish there was an animated character with improved features that would make the exchange a little more real
What recommendations would you give to someone considering this product?
Solves problems preparing and improving sales presentations, and coaching the sales team, which can be difficult. We are using this tool and evaluating progress. The ability to repeat sales presentations as many times as necessary to be effective in real life with customers gives us much more confidence and maturity in our presentation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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