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Salesforce Starter Logo
Salesforce.com Inc

Salesforce Starter

8.1 /10
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In Partnership With SelectHub

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Salesforce Starter
8.1 /10

What is Salesforce Starter?

Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.

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Awards & Recognition

Salesforce Starter won the following awards in the Customer Relationship Management - Small Business category

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Salesforce Starter Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Starter.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Starter?

2% Negative
7% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Security Protects

Feature Ratings

Average 83

Sales Management

86

Lead Management

85

Account and Contact Management

84

Customer Service Management

82

Activity and Workflow Management

82

Mobile

82

Analytics and Reporting

81

Collaboration

79

Marketing Management

79

Quote Contract and Proposal

78

Telephony and Call Center Management

76

Vendor Capability Ratings

Average 81

Ease of Customization

84

Business Value Created

84

Breadth of Features

84

Usability and Intuitiveness

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Quality of Features

79

Vendor Support

78

Ease of IT Administration

78

Salesforce Starter Reviews

Moises R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

One of the most complete and advanced CRM.

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

Salesforce's worldwide commercial and corporate structure makes it a tool with technological advances and almost unlimited adaptability. This is the reason why it is positioned as one of the 5 most used and commercial CRM in the world.

What is your favorite aspect of this product?

I had the opportunity to participate in a Salesforce talk where they touched on the inclusion of artificial intelligence in their projection engines for sales and marketing business modules. That really got me.

What do you dislike most about this product?

The only thing I feel about Salesforce is that for the user/monthly cost is something that would not be estimated to be used by small and medium companies but rather by companies with well-defined structures, otherwise you would be making an investment in a tool that I don't really know how to use.

What recommendations would you give to someone considering this product?

That you have a team or person with knowledge in the use and configuration of it because it is a powerful tool with a complex integration although it is easy when you know it can bring delays if you do not know it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isma J.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Safe and secure Transparent Better CRM

Likeliness to Recommend

9 /10

What differentiates Salesforce Starter from other similar products?

It is more secure and and excellent product for all the customer relationship management activities. It allows to interact with all the stakeholder at one place.

What is your favorite aspect of this product?

It keeps all the records of communication no matter how old it is. We can easily create tickets and communicate with the stakeholders.

What do you dislike most about this product?

It is quite expensive and lacks integration with other products.

What recommendations would you give to someone considering this product?

To be more cautious while sending emails via salesforce since emails cannot be edited once sent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Shreya P.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Accessibile and easy to navigate

Likeliness to Recommend

10 /10

What differentiates Salesforce Starter from other similar products?

Accessibility and user interface

What is your favorite aspect of this product?

ease of use

What do you dislike most about this product?

too clustered

What recommendations would you give to someone considering this product?

Trustworthy

Pros

  • Caring
  • Saves Time
  • Transparent
  • Helps Innovate

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