What is Salesforce IoT?
Behind the billions of connected apps, devices, sensors, and sites, there are customers — people who expect your product or service to live up to its promise. If it does, they might tell a friend. If it doesn’t, they’ll tell everyone. Let's make sure you’re giving customers the best experience with IoT Cloud. Salesforce IoT is designed to empower anyone to harness IoT data to build, iterate and deploy proactive sales, service or marketing business processes.
Company Details
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Get AssistanceSalesforce IoT Ratings
Real user data aggregated to summarize the product performance and customer experience.
91 Likeliness to Recommend
100 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce IoT?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Edge Processing
Device Management
Analytics
Security
Managed Service Model
Interoperability & Integration
Machine Learning
High Availability
Data Management
Performance
IoT Application Development
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Quality of Features
Breadth of Features
Business Value Created
Ease of Customization
Vendor Support
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Salesforce IoT Reviews
Nikita C.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Salesforce is a customer company.
Likeliness to Recommend
What differentiates Salesforce IoT from other similar products?
Sales force IỐT has a user friendly and on demand cloud based environment. It has broad range and integrated ecosystem. It offers AI powered insights, helping businesses make smarter decision and improve customer engagement and satisfaction.
What is your favorite aspect of this product?
It offers a highly configurable and customisable platform. The AI powered insights such as predictive analytical makes it among the most advanced CRM. Helps in increasing customer engagement and satisfaction thus leads to customer retention
What do you dislike most about this product?
Customer service is a little unresponsive. Beta testing needs to be improved. Overall the cost is high.
What recommendations would you give to someone considering this product?
Overall cost is high, but the product is highly recommended. very effective. Highly customisable and on demand cloud based environment makes the software unbeatable in the CRM space.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Evelina C.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Great customization for any company's CRM needs
Likeliness to Recommend
What differentiates Salesforce IoT from other similar products?
The overall reputation and assistance when it comes to set it up
What is your favorite aspect of this product?
Customization, Creation of specific funnels and support
What do you dislike most about this product?
Sometimes if system is overloaded can take time to upload certain fetures
What recommendations would you give to someone considering this product?
Opt for a trial and support session with their team, they'll help you out
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Len M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2022
Great Product Very Intuative
Likeliness to Recommend
What differentiates Salesforce IoT from other similar products?
Ease of install
What is your favorite aspect of this product?
Flexibility
What do you dislike most about this product?
Better report writing
What recommendations would you give to someone considering this product?
Do your homework. Make sure it is right for your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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