Salesforce IoT Logo
Salesforce IoT Logo
Salesforce.com Inc

Salesforce IoT

7.8 /10
Category
Salesforce IoT
7.8 /10

What is Salesforce IoT?

Behind the billions of connected apps, devices, sensors, and sites, there are customers — people who expect your product or service to live up to its promise. If it does, they might tell a friend. If it doesn’t, they’ll tell everyone. Let's make sure you’re giving customers the best experience with IoT Cloud. Salesforce IoT is designed to empower anyone to harness IoT data to build, iterate and deploy proactive sales, service or marketing business processes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Salesforce IoT Ratings

Real user data aggregated to summarize the product performance and customer experience.

91 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce IoT?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 92

Edge Processing

97

Device Management

97

Analytics

97

Security

97

Managed Service Model

96

Interoperability & Integration

87

Machine Learning

87

High Availability

87

Data Management

87

Performance

85

IoT Application Development

85

Vendor Capability Ratings

Average 85

Ease of IT Administration

96

Availability and Quality of Training

90

Ease of Data Integration

90

Quality of Features

87

Breadth of Features

85

Business Value Created

85

Ease of Customization

85

Vendor Support

83

Usability and Intuitiveness

80

Ease of Implementation

78

Product Strategy and Rate of Improvement

77

Salesforce IoT Reviews

Nikita C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Salesforce is a customer company.

Likeliness to Recommend

9 /10

What differentiates Salesforce IoT from other similar products?

Sales force IỐT has a user friendly and on demand cloud based environment. It has broad range and integrated ecosystem. It offers AI powered insights, helping businesses make smarter decision and improve customer engagement and satisfaction.

What is your favorite aspect of this product?

It offers a highly configurable and customisable platform. The AI powered insights such as predictive analytical makes it among the most advanced CRM. Helps in increasing customer engagement and satisfaction thus leads to customer retention

What do you dislike most about this product?

Customer service is a little unresponsive. Beta testing needs to be improved. Overall the cost is high.

What recommendations would you give to someone considering this product?

Overall cost is high, but the product is highly recommended. very effective. Highly customisable and on demand cloud based environment makes the software unbeatable in the CRM space.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Evelina C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Great customization for any company's CRM needs

Likeliness to Recommend

9 /10

What differentiates Salesforce IoT from other similar products?

The overall reputation and assistance when it comes to set it up

What is your favorite aspect of this product?

Customization, Creation of specific funnels and support

What do you dislike most about this product?

Sometimes if system is overloaded can take time to upload certain fetures

What recommendations would you give to someone considering this product?

Opt for a trial and support session with their team, they'll help you out

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Under Delivered

Len M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Great Product Very Intuative

Likeliness to Recommend

9 /10

What differentiates Salesforce IoT from other similar products?

Ease of install

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Better report writing

What recommendations would you give to someone considering this product?

Do your homework. Make sure it is right for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing