Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Continually Improving Product

Feature Ratings

Average 83

Lead Profiles

89

Contact Database

89

List Building

88

Lead Mining

85

Data Enrichment

82

Website Form

81

Workflow Management

80

Reporting

79

CRM Integration

78

Vendor Capability Ratings

Average 80

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

82

Quality of Features

82

Availability and Quality of Training

80

Breadth of Features

80

Ease of Data Integration

80

Product Strategy and Rate of Improvement

79

Vendor Support

75

Ease of Customization

74

Sales Navigator Reviews

Adam C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great data, simple to use - "the" biz network

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

It's one of a kind really. Even competitors like Xing have fallen by the wayside. If people you want to get hold of aren't on LinkedIn, then they're probably not out there.

What is your favorite aspect of this product?

Being able to build up prospecting lists and quickly analyse TAM SAM SOM of markets based on multiple criteria (geo, demo, size, FTEs, revenue, industry, etc) is invaluable when deciding whether to go after a particular market or not. The ability to link the people in those organisations to your CRM and pull the data across cannot be underestimated in terms of time saved. Even better, seeing updates on what prospects are up to being pushed at you allows you to quickly change tack and interact in a more effective way with them.

What do you dislike most about this product?

The analytics for usage of your own teams are pretty weak, almost an after thought for the product. I'd like to see more than just 'top 5' users, senders of inmails etc. Inmails sent from outside Sales Nav aren't included in the usage stats... tightening up this analytics would help drive more usage and therefore value from the product, especially given it's per seat cost.

What recommendations would you give to someone considering this product?

Make sure you've got a really good roll out plan to your end users for this platform. I've seen too many times an organisation get excited about going for Sales Nav, and an initial burst of usage by the sales teams - then after a couple of months, interest wanes except within a hardcore group. Getting *everyone* to keep using and engaging is the way forward.

Pros

  • Reliable
  • Caring
  • Respectful
  • Performance Enhancing

Cons

  • Less Generous

Eric Z. J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Outstanding Solution for Lead Generation

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator stands out from other similar products primarily due to its deep integration with LinkedIn, providing access to a vast professional network. Unlike many competitors, Sales Navigator offers advanced search filters that allow users to pinpoint specific leads based on various criteria, such as industry, company size, and geography. Additionally, its real-time insights and updates about leads and accounts enhance relationship-building opportunities, setting it apart from generic CRM tools.

What is your favorite aspect of this product?

My favorite aspect of Sales Navigator is its tailored lead recommendations. The algorithm analyzes your saved leads and preferences to suggest potential prospects that fit your ideal customer profile. This feature saves time (so important especially if you're a solopreneur) and increases efficiency by highlighting opportunities you may not have discovered otherwise. The InMail messaging feature allows direct communication with prospects, even if you're not connected on LinkedIn (not 1st degree connections), which can be a game-changer for outreach.

What do you dislike most about this product?

What I dislike most about Sales Navigator is the pricing structure. It can be quite high compared to other lead generation tools. For smaller businesses or individual users, the cost may be a bit challenging. Some users may find the interface slightly overwhelming due to the abundance of features and options - so there is a learning curve.

What recommendations would you give to someone considering this product?

For someone considering Sales Navigator, I recommend taking advantage of the free trial to explore its features and determine if they align with your sales strategy. When you start the trial, make sure you have blocked out time to actually get to learn it and use it. Watching training videos beforehand, so you'll be able to start quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serene C.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

It's a great product, but do need more improvement

Likeliness to Recommend

6 /10

What differentiates Sales Navigator from other similar products?

For me, it's the ability to do an in-depth generation of leads across profiles on LinkedIn and automatically generate leads that fit into the demographics and interest you need.

What is your favorite aspect of this product?

My favorite aspect of this product is the search tool feature. It's very interesting that i have to type the lead I'm looking for and go across each of their profiles.

What do you dislike most about this product?

I dislike the subscription price model. I know this product was made specifically for organizations and professor sales executives, but honestly, the price should be affordable for those starting out in sales and cannot afford it.

What recommendations would you give to someone considering this product?

I would recommend they take advantage of their free trial and get to analyse if the product is a fit for their need.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Fair