Quickbooks Logo
Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.1 /10
CX Score
8.5 /10
Category
Quickbooks
8.1 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details


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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

90 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Reporting and Analytics

84

Automation of Invoicing

83

Multiple Points of Payment

81

Compliance and Security

80

ERP Integration

77

Customization and Scalability

76

Customer Portal

73

Dispute Resolution

71

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Usability and Intuitiveness

83

Vendor Support

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Ease of IT Administration

81

Quality of Features

80

Availability and Quality of Training

79

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

74

Quickbooks Reviews

Modupe A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Makes operational accounting easier.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Accurate and real time reporting on company finances is a key strength of this software. QuickBooks makes business reporting easy by making it straightforward to track key financial metrics like balance sheets , open invoices ,income statements in real time without any lag in updates.

What is your favorite aspect of this product?

I love the flexibility it provides me for tracking and managing day to day departmental finances on the go. Its ability to introduce automation into key day to day accounting activity like invoicing and recurrent expenditure management, makes record keeping easier while reducing the room for errors in book-keeping

What do you dislike most about this product?

Customizing accounting ledgers on QuickBooks is a cumbersome process. Will be very helpful if IFRS and GAAP forms can be pre-configured for efficient auditing and security reporting processes.

What recommendations would you give to someone considering this product?

I recommend Quickbook for day on day efficient tracking and management of the finances of businesses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Lucky O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Great product and easy to use

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

Nothing comes to mind at the moment

What is your favorite aspect of this product?

No particular aspect is my favorite but I think I appreciate the aspect that allows for productivity tracking

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

If productivity and accountability are your goals then this product is best for you

Pros

  • Continually Improving Product
  • Caring
  • Includes Product Enhancements
  • Helps Innovate

Ashish S.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2026

Simple and Reliable Accounting Software

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

QuickBooks is different because it is easy to use and offers most accounting features in one place.I like how it manages invoices expenses bank transactions and financial reports. The bank feed and reconciliation features also save time and make daily accounting work easier compared to other similar software.

What is your favorite aspect of this product?

My favourite aspect of QuickBooks is it’s easy bank reconciliation and automatic bank feeds. It saves time reduces manual work and makes it easier to track transactions and manage daily accounting tasks.

What do you dislike most about this product?

Sometimes QuickBooks can be slow when handling a large number of transactions. Also finding specific features or fixing bank feed errors can take extra time. It would be better if the software had a smoother performance and simpler navigation.

What recommendations would you give to someone considering this product?

I would recommend QuickBooks to anyone looking for simple accounting software to manage invoices, expenses, bank transactions and financial reports. It is easy to learn and offers useful features for daily accounting work. Take some time to understand the features before getting started.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing