Quickbooks Logo
Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.3 /10
CX Score
8.5 /10
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Category
Quickbooks
8.3 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details

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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

90 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Reporting and Analytics

89

Automation of Invoicing

88

Compliance and Security

86

Multiple Points of Payment

85

ERP Integration

84

Customer Portal

77

Customization and Scalability

75

Dispute Resolution

75

Vendor Capability Ratings

Average 85

Ease of Implementation

93

Availability and Quality of Training

89

Ease of IT Administration

88

Usability and Intuitiveness

86

Business Value Created

86

Ease of Data Integration

84

Product Strategy and Rate of Improvement

84

Quality of Features

82

Vendor Support

80

Ease of Customization

80

Breadth of Features

77

Quickbooks Reviews

Modupe A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Makes operational accounting easier.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

Accurate and real time reporting on company finances is a key strength of this software. QuickBooks makes business reporting easy by making it straightforward to track key financial metrics like balance sheets , open invoices ,income statements in real time without any lag in updates.

What is your favorite aspect of this product?

I love the flexibility it provides me for tracking and managing day to day departmental finances on the go. Its ability to introduce automation into key day to day accounting activity like invoicing and recurrent expenditure management, makes record keeping easier while reducing the room for errors in book-keeping

What do you dislike most about this product?

Customizing accounting ledgers on QuickBooks is a cumbersome process. Will be very helpful if IFRS and GAAP forms can be pre-configured for efficient auditing and security reporting processes.

What recommendations would you give to someone considering this product?

I recommend Quickbook for day on day efficient tracking and management of the finances of businesses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Lucky O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Great product and easy to use

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

Nothing comes to mind at the moment

What is your favorite aspect of this product?

No particular aspect is my favorite but I think I appreciate the aspect that allows for productivity tracking

What do you dislike most about this product?

nothing comes to mind

What recommendations would you give to someone considering this product?

If productivity and accountability are your goals then this product is best for you

Pros

  • Continually Improving Product
  • Caring
  • Includes Product Enhancements
  • Helps Innovate

Vikram H.

  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

super intuitive and easy to learn

Likeliness to Recommend

8 /10

What differentiates Quickbooks from other similar products?

QuickBooks has seriices that meet you needs. Whether that be using a desktop version or the online version .QuickBooks meets my needs.

What is your favorite aspect of this product?

I like how I can integrate my bank account and other third party applications to make reconciliations super easy.

What do you dislike most about this product?

Getting the program set up in the beginning was a bit of a struggle if I recall correctly.

What recommendations would you give to someone considering this product?

I would recommend to spend a week getting used to the features. They can do this by clicking through all the options, understanding how the integrations work and how they can save time.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful