PheedLoop Logo
PheedLoop Logo
Pheedloop

PheedLoop

Composite Score
6.5 /10
CX Score
6.3 /10
Category
PheedLoop
6.5 /10

What is PheedLoop?

PheedLoop is a true end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is the ultimate streamlined event management system and is used by events of all types and sizes up to tens of thousands of attendees. PheedLoop primarily serves corporate, association, academic, and government clients including Shopify, IBM, and the Government of Canada.

Company Details


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Awards & Recognition

PheedLoop won the following awards in the On-Site Event Management category

PheedLoop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PheedLoop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

10
Since last award

82 Plan to Renew

18
Since last award

73 Satisfaction of Cost Relative to Value

8
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PheedLoop?

17% Negative
0% Neutral
83% Positive

Pros

  • Respectful
  • Security Protects
  • Caring
  • Inspires Innovation

Cons

  • Under Delivered
  • Charges for Enhancements
  • Commodity Features

Feature Ratings

Average 70

Vendor e-Commerce

90

Gamification

79

Social Media Channel Integration Outbound

75

Customer Support

75

Metric and Reporting

73

Registration Process/Integration

71

Attendee Engagement

70

Presentation/ Webinar Capabilities

69

Networking Facilitation

67

Exhibitor or Vendor Environment

66

Branding and Visual Customization

66

Vendor Capability Ratings

Average 72

Vendor Support

77

Business Value Created

76

Ease of Implementation

76

Ease of Data Integration

75

Availability and Quality of Training

75

Quality of Features

71

Usability and Intuitiveness

71

Product Strategy and Rate of Improvement

70

Ease of Customization

70

Ease of IT Administration

68

Breadth of Features

63

PheedLoop Reviews

David J.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Oct 2024

Pheedloop partners with clients for success.

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Unique virtual networking that enhanced attendee engagement.

What is your favorite aspect of this product?

The virtual networking and presentations helped us achieve our goals in a tough time for our industry. Pheedloop supported and stood by us throughout this time.

What do you dislike most about this product?

Some corporate networks block access to the system.

What recommendations would you give to someone considering this product?

Meet and discuss your unique situation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jodi R.

  • Role: Consultant
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product for the price! Support desk is 100.

Likeliness to Recommend

10 /10

What differentiates PheedLoop from other similar products?

Price point is definitely a feature.

What is your favorite aspect of this product?

All in one event platform.

What do you dislike most about this product?

Sometimes a bit tricky to find something.

What recommendations would you give to someone considering this product?

It is quite easy to use once you get the hang of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Magdalena Bonnelly, VEMM, C.

  • Role: C-Level
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, but disappoints.

Likeliness to Recommend

4 /10

What differentiates PheedLoop from other similar products?

Ease of use - it is not complicated to set up. However, lack of customization and tech restrictions make this software a disappointing one for me.

What is your favorite aspect of this product?

Ease of set up and registration

What do you dislike most about this product?

Production of the conference, moving speakers from backstage to the front stage, and Zoom integration was disappointing.

What recommendations would you give to someone considering this product?

More intuitive production features.

Pros

  • Caring
  • Respectful
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Commodity Features

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