MoEngage Logo
MoEngage Logo
MoEngage Inc

MoEngage

7.2 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
MoEngage
7.2 /10

What is MoEngage?

MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

MoEngage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MoEngage.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MoEngage?

3% Negative
11% Neutral
86% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Cons

  • Under Delivered
  • Less Generous

Feature Ratings

Average 72

Multivariant Testing

80

Marketing Master Data Management

80

SMS Marketing

78

Customer Journey Modelling

75

Marketing Analytics

75

Email Marketing Automation

74

Marketing Project Management

73

Marketing Asset Management

72

Mobile Marketing Management

72

Social Media Marketing Management

64

Vendor Capability Ratings

Average 71

Business Value Created

76

Vendor Support

75

Breadth of Features

74

Usability and Intuitiveness

74

Quality of Features

73

Ease of Customization

73

Product Strategy and Rate of Improvement

71

Ease of Implementation

70

Ease of IT Administration

69

Ease of Data Integration

66

Availability and Quality of Training

65

MoEngage Reviews

Abdulloh C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Good, but updates info lacking

Likeliness to Recommend

8 /10

What differentiates MoEngage from other similar products?

Easy to integrate

What is your favorite aspect of this product?

Easy to build campaign and segment audiences

What do you dislike most about this product?

Reports sometimes have issues and need to raise tickets.

What recommendations would you give to someone considering this product?

Cut cost for event tracking and analysis. Easy to integrate but some features is an add ons with separate package fee.

Pros

  • Respectful
  • Client Friendly Policies
  • Acts with Integrity
  • Helps Innovate

Cons

  • Charges for Enhancements
  • Less Generous
  • Under Delivered

GAURAV K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing Customer Engagement Tool

Likeliness to Recommend

10 /10

What differentiates MoEngage from other similar products?

The pricing and customer support is what makes MoEngage different from other similar vendors. The support team ready to help you with any specific specification you want on the tool or you are not able to understand any process. The pricing of their product is according to your business needs so need not worry about over paying.

What is your favorite aspect of this product?

My favorite part is that I was able to manage and optimize multi-channel campaigns like SMS, Voice Calls, Emails, Push Notifications & WhatsApp at a single place. Cherry on the cake was that I was able to make automated campaigns according to my app events which made my life very easier.

What do you dislike most about this product?

Maybe they can add more vendors for WhatsApp and Voice Calling as there are very less options available to us.

What recommendations would you give to someone considering this product?

The product has wide range of capabilities which will help you understand your complex flow of your customers on your platforms. This tool will give new life to your marketing team for growth and explore new ways to convert users into customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshit G.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Must Have for Customer Engagement

Likeliness to Recommend

9 /10

What differentiates MoEngage from other similar products?

It has better and advanced features in comparison to its competitors

What is your favorite aspect of this product?

RFM Segmentation Analysis

What do you dislike most about this product?

The pricing is high in comparison to others

What recommendations would you give to someone considering this product?

Try MoEngage with other competitors and decide on features and costing accordingly

Pros

  • Efficient Service
  • Effective Service
  • Continually Improving Product
  • Enables Productivity

Cons

  • Less Generous
  • Less Friendly Negotiation
  • Under Delivered

Most Popular MoEngage Comparisons