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What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 88%
- Strategy & Innovation:
- 86%
- Service Experience:
- 88%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Enables Productivity
- Respectful
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
File Sharing Collaboration
Notifications
Document Collaboration
Integration With Productivity Tools
Granular Access Management
Cross Platform Support
Search
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Score 8.9
View Microsoft Teams in this category (opens in a new tab)
Web and Video Conferencing - Enterprise
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Score 8.7
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Nasser K.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
User-friendly
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It leads to teamwork collaboration through keeping up the communication
What recommendations would you give to someone considering this product?
It's web and video conferencing call is of a good quality and well encrypted with a user-friendly interface
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Nitish S.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2025
Fantastic and Awasome PRoduct
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams stands out from other collaboration tools due to its seamless integration with the Microsoft 365 ecosystem, offering direct access to applications like Word, Excel, PowerPoint, and SharePoint within the platform. This integration creates a highly efficient and unified workspace for both communication and document collaboration. Additionally, Teams provides robust features such as threaded conversations, real-time collaboration on files, video meetings, and task management, all while being highly customizable. Its scalability and security, backed by Microsoft’s enterprise-level infrastructure, further distinguish it as a versat
What is your favorite aspect of this product?
My favorite aspect of Microsoft Teams is its seamless integration with the Microsoft 365 suite, which allows users to collaborate on documents in real-time, schedule meetings, and access all necessary tools without leaving the platform. This level of integration fosters a highly efficient and streamlined workflow, reducing the need to switch between different apps. Additionally, the ability to organize teams, channels, and projects in a structured way makes it easy to keep communication and tasks organized, enhancing team collaboration and productivity.
What do you dislike most about this product?
One aspect I find less appealing about Microsoft Teams is its sometimes overwhelming interface, especially for new users. With numerous features, channels, and notifications, it can become difficult to navigate and manage everything effectively, leading to potential information overload. Additionally, while Teams offers extensive integration with Microsoft 365, its integration with third-party tools can be clunky or require additional setup, which might disrupt the user experience. Streamlining the interface and improving third-party integrations could enhance overall usability.
What recommendations would you give to someone considering this product?
For anyone considering Microsoft Teams, I would recommend taking full advantage of its deep integration with the Microsoft 365 suite if your organization already uses those tools. Familiarize yourself with the platform's features, especially its channels, file sharing, and collaboration tools, to maximize productivity. It's also important to invest time in customizing notification settings to avoid being overwhelmed by constant alerts. While the interface might initially feel cluttered, exploring its many features step by step and training your team can help make the transition smoother. If you work with external partners, check the integrati
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Obinna A.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2025
Top-tier collaboration, seamlessly integration
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Teams stands out with its seamless integration with Microsoft 365, strong team management features and enterprise-level security.
What is your favorite aspect of this product?
Its seamless integration with Microsoft 365
What do you dislike most about this product?
Its cluttered interface, especially with a large number of channels and notifications, which can make it overwhelming to navigate at times.
What recommendations would you give to someone considering this product?
I'd recommend fully exploring its integration with Microsoft 365 apps and setting up channels and teams to organize conversations and projects. Also, take time to customize notifications to avoid overload and keep things streamlined.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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