Microsoft Teams
8.7 /10

What is Microsoft Teams?

Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Teams won the following awards in the Business Instant Messaging - Enterprise category

Filter By

Microsoft Teams Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Teams.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Teams?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Instant Messaging

90

File Sharing Collaboration

84

Notifications

84

Document Collaboration

83

Integration With Productivity Tools

82

Granular Access Management

81

Cross Platform Support

80

Search

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Quality of Features

82

Breadth of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

81

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Ease of Customization

76

Microsoft Teams Reviews

Ahmer Zaman K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent for collaboration

Likeliness to Recommend

8 /10

What differentiates Microsoft Teams from other similar products?

Ease of use

What is your favorite aspect of this product?

Instant messaging and video calls

What do you dislike most about this product?

Glitches when wearing large files

What recommendations would you give to someone considering this product?

Increases productivity and collaboration

Pros

  • Saves Time
  • Helps Innovate
  • Unique Features
  • Efficient Service

Luke S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Simply the best

Likeliness to Recommend

10 /10

What differentiates Microsoft Teams from other similar products?

Since it’s a Microsoft product the integration is amazing. Also the vast uses of teams helped us eliminate using two different products to using only one.

What is your favorite aspect of this product?

How everything is one place. Video, instant chat, and file sharing.

What do you dislike most about this product?

No real complaints. Only frustration is when the meeting volume is strange. Might be an end user issue.

What recommendations would you give to someone considering this product?

Do it. Best product out there.

Pros

  • Performance Enhancing
  • Efficient Service
  • Respectful
  • Generous Negotitation

Cons

  • Leverages Incumbent Status

Jessica C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

The best!!

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Teams is simply the best business communications tool. It has a wide range of features and easily integrates with the entire Microsoft ecosystem

What do you dislike most about this product?

The use of remote access control is not very good, it is very slow and does not allow transferring files

What recommendations would you give to someone considering this product?

Use without doubt, there will be no regrets

Pros

  • Trustworthy
  • Altruistic
  • Helps Innovate
  • Continually Improving Product

Most Popular Microsoft Teams Comparisons