Microsoft 365 Copilot AI Agents
What is Microsoft 365 Copilot AI Agents?
Agents extend the capability of Microsoft 365 Copilot by enabling you to customize your Copilot experience through connecting to your organization’s knowledge and data sources, as well as by automating and executing business processes. These AI-driven agents can perform a variety of tasks, working alongside you to offer suggestions, automate repetitive tasks, and provide insights to help you make informed decisions. You can use pre-built agents, agents created by others in your organization, or create your own.
Company Details
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Get AssistanceMicrosoft 365 Copilot AI Agents Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
98 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft 365 Copilot AI Agents?
Pros
- Continually Improving Product
- Caring
- Saves Time
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workflow Automation
Analytics and Reporting
Autonomous Decision Making
Security and Privacy Compliance
Data Integration & Connectivity
Natural Language Processing
Real-Time Data Processing and Operations
Explainable AI (XAI)
Orchestration of Multi-System Workflows
Context-Aware Decision Making
Adaptive Learning / Training
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Vendor Support
Ease of Customization
Ease of Data Integration
Quality of Features
Breadth of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Microsoft 365 Copilot AI Agents Reviews
Mahmad T.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Jun 2026
Future of work with Microsoft 365 copilot
Likeliness to Recommend
What differentiates Microsoft 365 Copilot AI Agents from other similar products?
First and very most important thing is that it's keeps company data private, secure and meets company regulations. Customisation of features to meet specific organisation requirements & follow strict policies, is highly appreciated. Focused on productivity by automating tasks, analysing data trends is very helpful in continuous improvement. Better integration with other products of Microsoft such as Excel, word etc. Interaction feels very natural and comforting. Basically it connects the overall microsoft 365 eco system to give above benefits and to have engaging and meaningful experience.
What is your favorite aspect of this product?
As I am working in an organisation, I believe that organisation data privacy, security and following policy is very important which it has and also appreciable feature is customisation to specific organisation requirements.
What do you dislike most about this product?
Needs to improve the learning process of the platform, gives varying quality of output sometimes, misunderstands the user intention sometimes and some times training is required
What recommendations would you give to someone considering this product?
First of all know that there is such platform specially for corporate employees is very essential and spread the good experience of it and use all features of the platform along with taking training from the concerned team
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Altruistic
Please tell us why you think this review should be flagged.
Dilkash N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2026
Copilot agents boost our bidding speed.
Likeliness to Recommend
What differentiates Microsoft 365 Copilot AI Agents from other similar products?
We chose to use Microsoft, and didn't go the route of building something in python or hiring external development that would be incredibly costly, since we already have Office E5. We did not need to go for a huge 6 monthly security audit as our security team of Gurgaon instantly approved it, as it automatically honors our current security data rules of the company. It doesn't charge us an extra fee for each query as other tools do in order to connect to our SQL databases.
What is your favorite aspect of this product?
It is quite useful when our sales team requires to retrieve old technical drawings. Previously, it took many hours out of our time looking through cluttered folders – now the bot does that in less than $10$ seconds. It saves at least USD 12 hours on each of our proposal by just composing the basic answers to our team.
What do you dislike most about this product?
Sync delay with my cell and the app's size are the most annoying things. Usually on hybrid days, when working from my home office in Pune, I find that the background data syncing consumes a lot of bandwidth which slows down my home router even if my internet connection is less than 2 MBPS.
What recommendations would you give to someone considering this product?
If your company is already 100% on Teams and has someone who is their IT admin for duties, go and obtain this. If you're a small consulting firm using simple folders and spreadsheets, however, this is a bit excessive and difficult to set up.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted May 2026
In an era of complexity seek ease and simplicity
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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